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Solutions Specialist
3 months ago
Great job opportunity Solutions Specialist hiring now
Great job opportunity Solutions Specialist hiring now
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Job Details: Solutions Specialist
Full details of the job.
Vacancy Name
Solutions Specialist
Vacancy No
VN529
Employment Type
Full-Time
Duration (if temporary)
Location Country
United States
Location State
Location City
Frederick
Description
Armstrong International, Inc. is a multi-national, family-owned company. Since its inception in 1900, Armstrong has transformed into a global manufacturing company of industrial steam, air, and hot water products. We provide intelligent system solutions that improve utility performance, lower energy consumption, and reduce environmental emissions. We are looking to add a Solutions Specialist to our team. This is an inside position that requires helping our reps and customers with solving their needs on any project or opportunity. The Solution Specialist is responsible for collaborating with Customers, Channel Partners, Business Development Managers, Area Technical Managers (ATM), Engineering and Vertical Market Directors.
Key Responsibilities
▪Communicate with customers, reps, ATM's, Vertical Market Directors, Engineering, Veris Business Development Managers and/or anyone else necessary to help solve application issues or opportunities.
▪Acquiring application data from customers/reps to produce accurate quotes using current price books in a timely manner.
▪Review quotes, purchase orders, and application data for accuracy before sending them to Order Entry.
▪Communicate with production to get accurate delivery dates or updates when requested.
▪Proactively communicate with customers/reps when notified of any shipping delays by production.
▪Use sizing software to create flow calc files for various technologies.
▪Report weekly activities and updates during sales meetings.▪Actively utilize and update the CRM system (Salesforce) with accurate data to effectively manage the funnel of opportunities.
▪Diagnose and solve customer problems by phone, video conference, or by customer site visits when necessary
▪Be the point person of communication on larger projects including managing necessary documents, schedules, etc.
▪Educate customers, channel partners and distributors on the meter portfolio and value proposition.
▪Assess competitive landscape and provide market and customer feedback.
▪Observe and comply with all company policies and ethics.▪Maintain a commitment to teamwork and a positive, supportive attitude to all personnel.
▪Continually improve prospecting, presentation, and negotiation skills.
▪Report all activities to Director of Global Sales.
▪Willingness to perform other duties as required.
Key Requirements
▪Excellent communication skills, aggressive, self-motivated, self-starter, sense of urgency, personable, extroverted personality.
▪Strong project management skills.
▪Knowledge and use of personal computers, and common business productivity tools such as word processors, spreadsheets, databases, project scheduling tools, Salesforce etc.
▪Excellent organizational skills.
▪Excellent written and verbal communication skills.
▪Demonstrated experience solving problems.
▪Demonstrated problem solving and organizational skills, initiative, flexibility.
Education Level
Experience Level
Benefits
▪Health/prescription coverage
▪Flex Spending Account
▪Life Insurance
▪Company-match 401(k) Plan
▪Vacation, sick and holiday pay
*All benefits start on date of hire.
Physical Requirements
This position could require extended periods of time walking, or sitting at a computer. Must be able to lift up to 25 pounds.
Armstrong International
is an Equal Opportunity Employer and we will consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online resume submission process and need an alternative method for applying, you may apply in person or contact careers@armstronginternational.com
for assistance.
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