Order Entry Representative
5 days ago
Staffmark is currently seeking an Order Entry Representative for a leading company that offers a wide range of products and solutions across residential, commercial, and industrial sectors. Join our team in Houston, TX, and be part of a growing organization
Pay: $22.00 - $24.00 per hour (based on experience)
Shift: Monday - Friday, 8:00 AM - 5:00 PM
The Order Entry Representative will handle the full order-processing cycle. This includes acknowledging and entering customer orders, reconciling open orders, releasing shipments, and providing customers with accurate order updates. Strong communication and organizational skills will be essential for success in this role, ensuring customer satisfaction through timely and accurate order management.
Responsibilities:
- Answer inbound calls, respond to emails, and make outbound calls as needed.
- Process customer orders by following established order-processing procedures.
- Coordinate with internal teams to ensure timely fulfillment and delivery of orders.
- Conduct inquiries such as inventory availability, lead times, freight charges, shipment tracking, and production cycles.
- Maintain communication with team members to keep them informed of order statuses and potential issues.
- Prioritize accuracy, responsiveness, and timeliness in all customer interactions.
- 1-2 years of experience in a similar role.
- Proficiency with computer systems, including email (Outlook) and Microsoft Office applications (Excel and Word).
- Experience with Order Entry and ERP planning systems.
- Ability to manage high volumes of data entry with exceptional attention to detail.
- Excellent written and verbal communication skills.
- Strong commitment to following processes and procedures.
- High school diploma or equivalent; some college education is a plus.
Benefits:
We offer a comprehensive benefits package that includes weekly pay via direct deposit or pay card, along with medical, dental, and vision insurance options. In addition, we provide 401K plans to support your future, employee discounts, and referral bonus opportunities to reward your hard work.
Interested? Click "Apply Now", and a dedicated recruiter will reach out to discuss this exciting opportunity with you
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