Order Fulfillment Representative

3 weeks ago


Houston, Texas, United States Numotion Full time
About Us
We are the nation's leading provider of Complex Rehabilitation Technology, dedicated to improving lives by enabling people with disabilities to actively participate in everyday life. Our team cultivates an inclusive work environment based on open dialogue, active listening, and ongoing definitive actions.

Salary and Benefits
We offer a competitive compensation package, including medical, dental, and vision insurance, short-term and long-term disability, a 401(k), and life insurance. Estimated salary: $45,000 - $60,000 per year.

Key Responsibilities
As a Customer Care Reorder Representative, your key responsibilities will include:
• Processing reorder books and verifying insurance information
• Confirming customer details and ensuring CMNs are not expired before shipping
• Corresponding with customers via email and triaging inquiries
• Facilitating communication between customers, third-party payers, distributors, case managers, and others to complete initial orders
• Collecting and processing payments for out-of-pocket amounts prior to product shipment

Required Skills and Qualifications
High School diploma/GED required. Minimum three (1) years' experience in insurance eligibility verification. Background in Medicaid, Medicare, and Private Insurance.

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