Data Center Operations Manager
4 weeks ago
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Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AEs power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. With engineering know-how and responsive service and support around the globe, the company builds collaborative partnerships to meet technology advances, propel growth for its customers and innovate the future of power. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado.
POSITION SUMMARY:
We are looking for a demonstrated operations manager with experience in people management, Cloud Data Center Management, Global Site Server Services, and Tier 3 technical support. This role is responsible for managing a global team to provide overall datacenter support in hardware and software server services. The successful candidate will also guide the improvement of processes and procedures on a continuous basis and manage team and staff performance.
RESPONSIBILITIES:
Manage the performance of team(s) of technical professionals
Ensure effective and efficient management of day-to-day Cloud data center operations
Function as the subject matter expert across all aspects in data center operations
Ensure all operational KPIs and metrics are measured and met
Inspire and guide improvement in team processes, technology innovation and automation
Manage Large Scale Events (outages) and function as the call leader
Manage and improve the workflows and through-put for data centers operations
Be passionate about the quality and quantity of services being provided, and continuously strive to improve
WORK ENVIRONMENT:
Environment: office setting
Office first
QUALIFICATIONS:
In-depth knowledge and experience of change, problem, and incident management
Literacy in security and customer data protection
Demonstrated communication skills in presentation, open discussion, team coaching
Fluent English verbal and written proficiency
Financial understanding in annual budgeting, Capex and Opex concepts
Knowledge of Server Operations MEP Infrastructure: Power, Cooling & Facilities Management
In-depth knowledge on data center operations, processes, and continuous processes improvement
Experience in data center Safety and Security measures
Knowledge of data center server/VM capacity planning
ITIL Foundation
Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+
Management experience with Cloud Data Centers such as Microsoft Azure, Google Cloud, and Amazon
EXPERIENCE:
Minimum 5 years of people management experience with direct reports as their performance manager
EDUCATION:
Bachelors degree in computer science or equivalent
COMPENSATION:
As required by multiple state pay transparency laws, Advanced Energy provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific office location. The range of starting pay for this role is $115,000 to $145,000 per year.
BENEFITS:
As part of our total rewards philosophy, we believe in offering and maintaining competitive compensation and benefits programs for our employees to attract and retain a talented, highly engaged workforce.Our compensation programs are focused on equitable, fair pay practices including market-based base pay, an annual pay-for-performance incentive plan, and discounted Employee Stock Purchase Plan.
In addition to our competitive compensation practices, we offer a strong benefits package in each of the countries in which we operate. In the U.S., we offer a rich benefits package that includes:
Medical - 4 different health care plan options, dental, and vision
Short and long-term disability and life insurance
Health savings and flexible spending accounts
Generous paid time off starting at 4 weeks, 7 holidays and 3 floating holidays
8 hours of paid volunteer time off
8 weeks of paid parental leave for both Moms and Dads
Company matched 401(k)
Expanded mental health coverage and employee assistance programs
Other voluntary benefits include pet insurance, identify theft, legal assistance, critical illness, and voluntary accident insurance
Advanced Energy is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans, and Individuals with Disabilities.
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