Customer Data Analyst H/F

4 weeks ago


California, United States Groupe ALTEN Full time

La Direction du Développement Commercial est une équipe de business développement qui accompagne les Business Unit ALTEN sur 2 axes: la coanimation commerciale des secteurs & comptes clients majeurs et le support au business au travers d’analyses stratégiques et de pilotage des avant-ventes majeures (référencement et appels d’offre). Au sein de la Direction du Développement et de la Coordination des Comptes, vous serez responsable de mettre en place et piloter l’ensemble des outils, process et données relatives aux clients d’ALTEN. Vos missions principales seront donc : – Définir les modèles de données business nécessaires au développement commercial avec les directions concernées (CA, prospection, marge, croissance, opportunités…) pour l’ensemble des secteurs et comptes majeurs du groupe – Créer des indicateurs et dashboards de pilotage à destination de la direction générale et des Accounts Managers – Être un partenaire Business dans l’établissement de notre stratégie de développement grâce aux informations de business intelligence mises en place – Contribuer à l’amélioration de ces outils (CRM notamment) et à l’adhésion des populations à leur usage (accompagnement conduite du changement) – Accompagner le déploiement de ces outils au travers de l’ensemble du groupe (filiales et international) – Partenaire de la DSI dans le déploiement Poste basé à Boulogne, déplacements ponctuels à prévoir. Ingénieur de formation, vous possédez une expérience d’au moins 5 ans, idéalement dans le consulting et vous avez une sensibilité business forte. Vous maitrisez les modèles de donnée et la BI et avez une expérience en gestion de projet. La connaissance de SalesForce est un plus. Réactif, rigoureux, et doté du sens du service, vous souhaitez évoluer dans un environnement challengeant et international. La maitrise de l’anglais est indispensable. Leader mondial du Conseil en Ingénierie et des IT Services, ALTEN compte plus de 54 100 collaborateurs dans une trentaine de pays, répartis sur trois populations : les Consultants Ingénieurs, les Fonctions Support et les Business Managers. Nos Fonctions Support (Ressources Humaines, Finance, Juridique, Achats, Communication et Marketing) sont les piliers du Groupe et contribuent à sa croissance ; venez booster votre carrière en intégrant un environnement stimulant, à travers nos programmes de formations et de mobilités Service Recrutement des Fonctions Support

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