Community Manager

2 weeks ago

Portland, United States Cloudten Residential Full time
Multi Site Community Manager - Parallax Apartments and Sandringham Apartments - Portland, OR

Who we are:

CloudTen is a residential brand headquartered in Nevada that manages and operates multifamily properties throughout the West and has a great group in the Portland metro area. Our diverse portfolio of properties, ranging from hotel-to-residential conversions to high-rise lease-ups, to repositioning value add properties, offers renters the options for services and amenities they desire. Long story short - our sweet spot is all things multi-family.

With uncompromising integrity, a passion for providing stellar service, and a commitment to innovation, CloudTen flies high above the status quo. CloudTen's dedicated team trailblazes new paths to nurture growth and success, building relationships from the inside out. At our core we are People People, thoughtfully trained to support clients, fellow team members and residents alike - always learning forward to create a positive living experience.

About this role:

The ideal candidate will have prior property management experience, be highly organized, have the ability to communicate effectively with people and present a positive, professional image. The Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising and resident relations.

What you'll do - Includes but are not limited to:
    • ADMINISTRATIVE
    • Works closely with the Regional Manager in developing an integral team that effectively sells the quality and professionalism of the organization.
    • Inspects property common areas, apartment units and grounds on a regular basis.
    • Offers recommendations to management regarding improvements to the overall operation of the community.
    • Ensure effective move-in and move-out administration with particular attention to consistent apartment inspections.
    • Demonstrates understanding of financial and operational reporting requirements.
    • Responsible for ensuring the timely and accurate submission of payroll summary sheets for team.
    • FINANCIAL
    • Ensures that all rent payments are collected from both current and previous residents.
    • Ensures daily community deposits in regard to rent collections and any other miscellaneous income.
    • Ensures non-payment notices are distributed to all delinquent residents and completes follow-up activity in regard to non-payment of rent, or eviction proceedings.
    • Adhere to company accounting directives, including but not limited to, weekly and monthly reports, income accounting, expense control and administration and daily bank deposits.
    • Maintains a general working knowledge of federal and state laws in regard to the collection of delinquent accounts.
    • Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, contract developments and negotiations, etc.
    • Reviews all renewals and prepares budget increase recommendations according to the operating budget and market conditions.
    • Prepares and follows guidelines of the community operating budget and makes recommendations for ways to maximize income and minimize expenses.
    • MARKETING/LEASING
    • Market apartments by promoting rentals on the phone and in person; demonstrate apartments and community to prospective residents, sell apartment features/benefits, secure commitments and deposits from prospective Residents.
    • Ensures daily input of all resident information in relation to leasing traffic, move-ins, move-outs, apartment conditions, etc.
    • Ensure the completion of residential lease administration. Ensures that all leases and addenda are completed accurately in regard to addresses, names, rates, etc.
    • Maintains up-to-date knowledge of market and competitive properties.
    • Ensures timely renewals of existing residents.
    • Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisements, etc.
    • Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.
    • Monitors closing ratios of leasing associates to ensure requirements are met and provides additional training as necessary.
    • Supervises the planning and implementation of, and attends and monitors, various community recreational and social activities.
    • Ensures that staff is implementing resident retention and renewal programs to build customers for life.
    • Inspects property common areas, models, and vacant units on a regular basis and completes the community inspection report.
    • Reviews and approves or rejects resident applications.
    • LEADERSHIP
    • Assists the overall team effort through effective leadership.
    • Analyzes concerns associated with apartments that are slow to lease and provides solutions.
    • Assumes supervisory responsibilities and management of the property.
    • Identifies and addresses issues associated with a supervisory position, including hiring, training, coaching and evaluating on-site employees.
    • Provides staff with direction, guidance and tools to perform well. Provides clear and concise instructions for effective management of on-site staff.
    • Conducts staff meetings on a regular basis.
    • CUSTOMER SERVICE
    • Assists in the handling of resident service requests and various concerns as required.
    • Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations.
    • Ensure that residents are provided with a clean, safe, well-maintained community.
    • Ensures security deposit dispositions are prepared in a consistent manner immediately after move-out, time being of the essence.
    • Maintain high standards of resident service and relations.
    • Ensures rents are collected and accurately account for all monies in a timely manner.
    • Collect delinquent rents and notify supervisor so they may approve to initiate unlawful detainer actions as appropriate.
    • Ensure that maintenance requests are handled as quickly, efficiently and effectively as possible and always within 24 hours. If parts must be ordered, causing a delay, residents should be notified timely. If the work order is not resolved within 48 hours, the regional manager should be notified.
    • Supervise contractors working on the property.
    • Represent CloudTen and the community you manage in a professional manner. Maintain a positive businesslike attitude in person and on the telephone and neat, clean, professional dress and grooming appropriate for greeting the public.
    • Adhere to Fair Housing Policy, ADA, Injury and Illness Prevention Policy and Asbestos and Hazardous Materials Policy.
    • Assist in promoting CloudTen Residential.
    • Attends and participates in training seminars as requested. Ensures all on-site staff have enrolled in and completed necessary courses.
    • Works well as part of a team.
What you'll need:
    • 2 years Property management preferred.
    • May require reliable transportation as well as a valid driver's license and automobile insurance, as travel to may be required.
    • Professional Appearance
    • Strong Customer Service
    • Professional experience with Property Marketing, Entrata, Excel, Onesite preferred.

Other Requirements:

Incumbent must have reliable transportation available and have a valid driver's license and automobile insurance, as travel to the bank and meetings will be required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Who you are:
    • Focused with high attention to detail
    • Curious and proactive
    • Growth-oriented and well-organized
    • Disciplined and self sufficient
    • A strong communicator
    • Tech savvy
What's in it for you:
    • Medical, Dental, and Vision Insurance
    • Life Insurance
    • Paid Time-Off/Holidays
    • 401(k) Retirement Plan
    • Employee Assistance Program


$32 - $34 an hour

What is Next?

Make the leap and take the shot Submit your resume to us today.

CloudTen Residential is an equal opportunity employerand a drug free workplace.We celebrate diversity and are committed to creating an inclusive environment for all team members.

  • Community Manager

    3 weeks ago

    Portland, United States Community Management Inc Full time

    Job Type Full-time Description WE ARE: Community Management, Inc., (CMI) AAMC is a home grown, locally owned, full-service management company providing management services for homeowner associations throughout Oregon and SW Washington for the past 52 years. While we are one of the largest companies of its kind in the Northwest, we have not lost our focus; it...

  • Community Solar Manager

    4 days ago

    Portland, Oregon, United States Community Energy Project Full time

    ABOUT Community Energy Project (CEP) is an independent nonprofit that delivers DIY workshops and free home energy repairs and efficiency upgrades to income qualifying individuals, seniors, and people with disabilities.MISSION The Community Energy Project believes that everyone deserves a safe, healthy, and efficient home, regardless of income.TITLE Community...

  • Community Manager

    2 weeks ago

    Portland, United States The ConAm Group Full time

    We are looking for a Community Manager to join our team at a community in Portland, Oregon. This position is Full-Time | Hourly | Monday through Friday from 9 AM - 6 PM | Full Benefits and Bonus Program eligible. Pay Range: $35.00 - $38.00 / Hour | 2 Community Manager, Manager, Property Management

  • Community Manager

    3 days ago

    Portland, United States Conam Group Full time

    WHO WE ARE: CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. We span across 12 states with 11 regional offices that employs a team of 1500+ energetic associates... and we're growing! We recognize the value of our office...

  • Community Manager

    1 month ago

    Portland, United States ConAm Management Corporation Full time

    Job DescriptionJob DescriptionCommunity Manager (Conventional) | Yacht Harbor Club | Portland, ORWHO WE ARE:CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. We span across 12 states with 11 regional offices that employs...

  • Community Manager

    4 weeks ago

    Portland, United States Thrive Communities Full time

    Feel Seen at Thrive!Community Information: Learn more about 10th at Hoyt here!Salary: $80,000 to $84,000 annually DOE Schedule: Full-time; Monday - Friday 9 am - 6 pmOur purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of...

  • Community Manager

    2 weeks ago

    Portland, Oregon, United States LHH Full time

    LHH Recruitment Solutions is collaborating with a local property management organization to recruit a Community Manager for their SW Portland, OR property. If you have experience in leasing and are ready to take the next step in your career, or if you are seeking a change, this is an excellent opportunity that is available to start promptly. We are looking...

  • Community Manager

    1 month ago

    Portland, Oregon, United States Thrive Communities Full time

    Feel Seen at ThriveCommunity Information: Learn more about 10th at Hoyt hereSalary: $80,000 to $84,000 annually DOE Schedule: Full-time; Monday - Friday 9 am - 6 pmOur purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection,...

  • Community Manager

    3 weeks ago

    Portland, United States Cascade Management Full time

    About Us : Rate of Pay: $20.00-36.00 Schedule: Monday-Friday (8am-5pm) Hours: 40 Location: Portland, OR Properties: Kentonwood Dimensions Property Type: Tax Credit Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex...

  • Communications Manager

    2 weeks ago

    Portland, Oregon, United States Native American Youth and Family Center Full time

    Job Description Job Description Description: The Native American Youth and Family Center (NAYA) serves Native Americans, infant to Elder, in the Portland, Oregon area. NAYA was founded by parent and Elder volunteers in 1974 who created a place for youth to engage in sports and recreation. Over the last 50 years, NAYA has become a gathering center for Native...

  • Assistant Community Manager

    4 weeks ago

    Portland, United States Mill Creek Residential Full time

    Welcome to Mill Creek! We’re glad you’re here! At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.Studies have shown that women and people of color are less likely to apply to jobs unless...

  • Senior Community Manager

    4 weeks ago

    Portland, United States Guardian Buckman Heights & Bookmark Full time

    Guardian has an immediate need for a Full-Time Senior Community Manager to join our experienced and committed team at Buckman Heights and Bookmark! The Senior Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce Guardian Management policies and procedures, and to adhere to Fair Housing and Landlord...

  • Senior Community Manager

    1 month ago

    Portland, Oregon, United States Guardian Buckman Heights & Bookmark Full time

    Guardian has an immediate need for a Full-Time Senior Community Manager to join our experienced and committed team at Buckman Heights and Bookmark The Senior Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce Guardian Management policies and procedures, and to adhere to Fair Housing and Landlord Tenant...

  • Senior Community Manager

    1 month ago

    Portland, Oregon, United States Guardian Buckman Heights Full time

    Guardian has an immediate need for a Full-Time Senior Community Manager to join our experienced and committed team at Buckman Heights apartments The Senior Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce Guardian Management policies and procedures, and to adhere to Fair Housing and Landlord Tenant...

  • Senior Community Manager

    4 weeks ago

    Portland, United States Guardian Buckman Heights Full time

    Guardian has an immediate need for a Full-Time Senior Community Manager to join our experienced and committed team at Buckman Heights apartments! The Senior Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce Guardian Management policies and procedures, and to adhere to Fair Housing and Landlord...

  • Internal Communications Manager

    4 weeks ago

    Portland, United States The Ladders Full time

    Job Summary: The Internal Communications Manager will develop and implement communication strategies, calendars, and communication tactics as part of the collaborative OnPoint Marketing team. This role will focus on coordinating and delivering communication initiatives for internal constituents by interfacing with the People Function - DEI, HR, and Learning...

  • Community Marketing Manager

    4 days ago

    Portland, United States Root Whole Body Full time

    Job DescriptionJob DescriptionSalary: $22-$25/hr + $5/hr add'l incentivesJob Title: Community Marketing Manager Company: Root Whole Body Location: Slabtown Neighborhood, Portland, OR Company: Root Whole Body Health is a leading health and wellness center in Portland, Oregon, housing a natural medicine clinic, wellness spa, movement studio and healthy...

  • Internal Communications Manager

    1 month ago

    Portland, United States Authority Brands Full time

    Montgomery Park, 2701 NW Vaughn St, Portland, Oregon, United States of America Req #48 Friday, January 5, 2024 Job Summary: The Internal Communications Manager will develop and implement communication strategies, calendars, and communication tactics as part of the collaborative OnPoint Marketing team. This role will focus on coordinating and delivering...

  • Sr. Community Manager

    1 month ago

    Portland, United States SCHNITZER INVESTMENT CORP Full time

    Job DescriptionJob DescriptionThe Senior Community Manager manages over 200 apartment homes in our Portland region. This role manages the day-to-day operations of the property, including team members, daily activities, and property resources to achieve goals and remain in compliance with multi-family operations. ESSENTIAL FUNCTIONS/TASKS:Manage daily...

  • Community Property Manager

    1 month ago

    Portland, United States BCC Corporation Full time

    Job description We are seeking a dynamic self-starter who enjoys working with others and excels in a fast-paced office environment. The ideal candidate will be highly organized, professional and communicative. Must have a minimum of two years of experience managing an affordable multifamily property. This position requires general knowledge of all property...