Resident Monitor

3 months ago

Milwaukee, United States Wisconsin Community Services, Inc. Full time

Job Responsibilities:

Position Summary: This position is responsible for monitoring and supervising adult male ex-offenders within a correctional residential setting and in the community. Maintains accountability of ex-offenders at all times and ensures adherence to all life safety, security, and sanitation requirements. This position also performs some general office duties. May be reassigned to any program within the Residential Reentry Division as needed.

Current opportunities available for weekends only. May have occasional opportunities to pick up extra week day shifts.

Essential Functions:

  1. Demonstrates regular and predictable attendance.
  2. Ability to comply with mandatory overtime on all shifts, when applicable.
  3. Ability to work in a constant state of alertness.
  4. Ability to work cooperatively with supervisors, co-workers, and contractors.
  5. Ability to work under deadlines and time pressures.
  6. Flexible to work at any facility within the Residential Reentry Division as directed.
  7. Supervising residents in the facility (living quarters, recreation room, dining room, visitation, etc.).
  8. Instruct residents in the use of facility property.
  9. Enforce all house rules governing the residents.
  10. Instill good work and personal hygiene habits in residents.
  11. Supervise and inspect residents' assigned house chores.
  12. Check as required all locking devices, alarms, and security equipment.
  13. Conduct urine surveillance and administer breathalyzer test when require or deemed necessary.
  14. Make the required tours through the building including resident quarters.
  15. Initiate counts of residents at irregular and specific intervals.
  16. Conduct surveillance checks outside the facility.
  17. Prepare all required reports and documentation such as disciplinary and accidents, incidents reports, medical reports, escapes, residents' sign in/out sheet.
  18. Follow policy to make required notification of incidents and distribution of reports.
  19. Monitor and document medication usage.
  20. Give receipts to all residents who turn money over to program for savings, debts, fee payments, etc. and follow procedures for handling money.
  21. Motivate residents to follow program expectations by using motivational incentives to reinforce positive behaviors/ achievements and impose appropriate sanctions when needed for non- compliance.
  22. Maintain accountability of residents, facility control, life safety, environmental safety, and sanitation to adequately protect residents, staff, and the community.
  23. Attend training sessions as directed.
  24. Attend scheduled staff meetings.
  25. Monitor residents' activities while in the community.
  26. All other duties as directed to carry out the responsibilities of the position.
  27. Enforce all rule of offender supervision.
  28. Do accountability checks on residents who are signed out of facility on pass.


Job Qualifications:
Minimal Qualifications and Salary Schedule: Minimum of a high school diploma or equivalent is required.One year prior work experience in corrections or related security or other social service is preferred. Must clear Caregiver and Background checks, physical exam, and drug screen prior to hire.Must have valid driver's license; Insured automobile preferred.

Physical Demands: Must be able climb two to three flights of stairs and be mobile throughout the facility.Must be able to sit for extended periods of time, walk and stay awake while on shift. Must be able to evacuate occupants from building in less than three minutes in the event of an emergency. Requires ability to provide First Aid and CPR.Some lifting (50lbs) required with inventory packing.

Knowledge, Skills and Abilities: Must have excellent written and verbal communication skills and basic computer skills.Ability to communicate effectively and in a positive manner with staff and residents.Ability to de-escalate crisis situations. Sensitivity toward cultural, ethnic, and disability issues. Experience with CCTV and other security related equipment preferred.Ability to learn evidence based best practices and apply skills learned to all residents interactions.

Other Job Information (if applicable):
Work Relationship and Scope: Works primarily with residents. Also interacts with other staff, probation officers, visitors, family members, employers, and the general public.

Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, clients and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.

PM21

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