Ostra | PM Restaurant Server

5 months ago

San Antonio, United States Omni Hotels Full time

Location:

Mokara Hotel and Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonios world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

The Mokara Hotel & Spas associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Job Description:

To wait on tables promptly, courteously and to serve the guest in any way possible.

Responsibilities:
  • Greet guests when entering the restaurant with a pleasant smile and superior customer service
  • Must have full familiarity with menus and full knowledge of beverage offerings
  • Polish and clean water glasses in assigned station before opening hours
  • Maintain tabletop standards and ensure salt, pepper, and sugar caddies are full at all times
  • Take orders and answer questions/offer suggestions on menu selections
  • Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
  • Record transaction in MICROS system at time of order
  • Check in with guests to ensure satisfaction with each food course and/or beverage
  • Present accurate check to guest and process payment
  • Maintain cleanliness of work areas throughout the day
  • Clean and set up tables
  • Complete closing duties
Qualifications:
  • Must be able to work in a fast paced environment
  • 1 year serving experience with a quality establishment
  • TABC and Food Handler certifications are required
  • Must become WineQuest certified
  • Previous cash handling experience preferred
  • Must be able to lift at least 20 lbs
  • Must be able to stand and walk for an extended period of time or for an entire shift
  • Must be able to work flexible shifts including nights, weekends, and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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