Patient Advocate

3 months ago


Austin, United States Prelude Fertility Full time

We are looking for a caring, experienced Patient Advocate who is a master at multi-tasking and loves to help make patients feel welcome upon arrival. The primary responsibilities will be scheduling, answering phones, and other duties including patient online inquiries.HOURS:Monday - Friday, 7:00am - 4:00pm Responsibilities include but not limited to:Calling/Scheduling patient appointmentsSending/Receiving Medical RecordsPatient Check-in/Check-OutAnswering PhonesSkills & RequirementsHigh school diploma or equivalent required2 years of medical administrative experience requiredProficiency in keyboarding skills and experience with electronic medical recordsMust be knowledgeable of HIPAA requirementsBilingual-Spanish a PLUSThe Prelude Network is part of Inception Fertility, a family of patient-centered, tech-enabled brands that together seek to redefine the fertility patient experience. At Inception, we touch every stage of the fertility life cycle-from egg donations and preservation to fertilization, pharmaceuticals, and even financing-making us well positioned to help patients build families regardless of what their unique journey looks like. Our diverse portfolio also enables us to offer exceptional opportunities for professional growth across several fertility-related specialties.Inception offers fantastic benefits to our team (Family members): FREE employee only coverage option for the medical, dental and vision plans plus FREE basic life insurance, EAP and long-term disability insuranceAdoption assistance and fertility benefitsMaternity and paternity/partner paid leave401k with generous match 11 Company-paid holidays (1 floating holiday)PTO starting at 18 days/yearFamily member recognition programContinuing education/professional development reimbursement and time off Family member referral programHealthJoy benefit concierge service and more



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