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Manager, Solutions Delivery Sales Force Solutions

2 months ago

Collegeville, United States myGwork - LGBTQ+ professionals & allies Full time

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Why Patients Need You

Technology impacts everything we do. Pfizer's digital and ‘data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

The Revenue Management Solution Tower manages technology strategy and delivery for Pfizer's Commercial Business Units, the Global Access and Value (GAV) organization and Pfizer Commercial Finance teams. This role partners with the Pricing Dynamics team business team that is part of GAV's International Market Access Ops & Innovation organization.

We seek qualified individuals to join us in our mission to fulfill our company's purpose as we advance breakthroughs that change patients' lives by ensuring they have access to quality healthcare services and Pfizer's medicines and vaccines.

What You Will Achieve

You will help Pfizer build its information technology solutions. You will leverage your technical skills to design, develop and implement IT solutions which satisfy the short term or long terms needs of Pfizer. You will work on systems architecture, network systems and application infrastructure to deliver results.

You will be responsible for working directly with system users, support team members, solution tower colleagues, and system owners, documenting technical procedures and\or requirements, coding, testing, and contributing to operational and project-related efforts as assigned for global platforms.

Role Responsibilities

Responsible for design/development of business-critical Salesforce solutions that adhere to platform best practices and meet/exceed customer expectations. Typical Salesforce implementations include custom platform development (Apex, Visualforce, Lightning Components, JavaScript, data models, creating workflows, and configuring custom objects and fields), integrations with back-office systems (using MuleSoft, middleware and API's) and complex data migrations. Work with business product owners, Solution Architect to assess business requirements and translate those into customized & scalable solutions using the Salesforce platform. Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Platform education. Develop/maintain Apex classes, Triggers, Validation Rule, Workflow Rule, Approval Process, Lightning Web Components, Data Loader, and Visualforce Pages on the Force.com platform to customize applications according to functional needs. Confirm the technical design and integration requirements with various systems to support processes that require data exchange. Review solutions and ensuring that the Salesforce solutions are scalable and perform optimally (even during high volume periods), are secure and meet compliance requirements. Provide detailed level of effort estimates for proposed solutions with other team members. Articulate the benefits and risks to a solution's feasibility and functionality. Collaborate with Product Manager and Support Operations team to review releases and roadmaps from Salesforce and evaluate opportunities, as well as potential impacts to current applications, orgs, and solutions. Negotiate solutions to complex problems with both the product teams and third-party service providers. Partner with the Support Operations team to ensure considerations for long-term support requirements are identified for all new solutions. Evaluate new technologies that can improve the Salesforce solutions and recommend changes or additions as needed, staying up to date with the latest trends and best practices. Implement and maintain DevSecOps practices using tools such as Copado, AccelQ, and Automation, ensuring security is integrated into all stages of the software development lifecycle. Apply strong knowledge and understanding of technical analysis to execute systems operations and support processes within Pfizer and Pfizer Digital Apply skills and knowledge to contribute to efforts through creation of procedural and\or requirements documentation. Identify and address issues to support leads and\or project workstream leads. Analyze and summarizes operational data, identifying trends or areas for improvement. Function as a technical resource within the team and contribute to the completion of project tasks and organizing work to meet project task deadlines. Perform business process mapping and analysis. Document and transfer knowledge to others as needed.

Qualifications

Bachelor's degree in a data science, computer science, software development or engineering related discipline with at least five years of relevant technical experience; OR Master's degree with three years of relevant experience; OR Associate's degree with eight years of relevant experience; OR Ph.D. with 0+ years of experience; OR 10 years of relevant experience with a high school diploma or equivalent Minimum 2 years of Salesforce Development experience At least 2 Salesforce Certifications (preferred PD I, PD II, Advanced Administrator.) Proficiency in Microsoft Office applications (e.g., MS Word, Excel, PowerPoint, MS Project)

Skills Required

Experience developing custom and declarative solutions using Salesforce framework and technology stack. Hands on development experience in Apex, Visualforce, Lightning (Aura and LWC), Force.com and JAVA/J2EE, exposure with CICD and integration tools like MuleSoft, Copado, GitHub, Jira, IDE tools like Visual Studio and Eclipse) Experience with Continuous Delivery of complex Salesforce solutions. Follows established Salesforce development standards and best practices. Experience delivering in a structured environment like SDLC. Strong interpersonal skills and experience communicating with technical and non-technical audiences. Ability to adapt to changing working conditions and work assignments. Seizes accountability/self-starter. Highly developed sense of responsibility and discretion Proven ability to manage tasks to completion, making decisions in ambiguous situations while working as part of a team. Willingness to contribute fresh and innovative ideas. Quickly learns new skills and knowledge readily. Team oriented. Excellent oral and written communication skills Excellent analytic and problem-solving skills.

Preferred Qualifications Include…

Additional Salesforce Certifications that may include Administrator, Advanced Administrator, Sales Cloud Consultant, Platform App Builder, Platform Developer I, User Experience Designer, System Architect, or Application Architect Technology certifications such as Copado, GitHub, Test Automation Tool Suites (e.g.: Pytest, Selenium, AccelQ) Agile trainings and certifications such as Scrum Master, Product Owner, Scaled Agile SAFE Knowledge of database, storage, hosting, cloud, application, analytics, and services technologies, Tableau analytics and reporting

Non-standard Work Schedule, Travel Or Environment Requirements

Occasional night or weekend work for system go lives. Occasional domestic and international travel.

Other Job Details

Last Date to Apply for Job: 5/28/2024 Additional Location Information: Tampa, FL; New York City, NY Work Location Assignment: Flexible. Must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business

The annual base salary for this position ranges from $93,500.00 to $155,900.00.* In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

The annual base salary for this position in Tampa, FL ranges from $84,200.00 to $140,400.00.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

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