Care Coordinator

211PBTC

a dedicated and passionate agency committed to improving lives through crisis intervention and by connecting people to health, mental health, and wellness services 24 hours a day every day seven days a week.

We are seeking an enthusiastic and compassionate bilingual ( English/Creole ) Care Coordinator to join our

211 Help Me Grow

team.

Responsibilities:

The Care Coordinator will respond to calls from parents, childcare providers, early educators, health professionals, and social service agencies about concerns related to child learning, developmental, emotional and/or behavioral issues with a special emphasis on those who speak Creole.

As a Care Coordinator at 211 Palm Beach, you can expect a dynamic role where each day brings a variety of tasks. Your responsibilities will include conducting assessments, providing referrals to community resources, and offering emotional support to individuals in need. With a day shift schedule from Monday to Friday, you'll have the chance to make a difference during traditional work hours. Additionally, occasional weekend events may require your participation, offering a well-rounded experience and the opportunity to extend support beyond the typical workweek. Join our team and be prepared for a fulfilling role where your problem-solving skills and empathetic nature will shine.

The ideal candidate will have a genuine passion for helping children and families access the services they need to promote the positive growth and development of children .

Using

HMG

approved screening tools, such as the ASQ and other evaluation tools, the Care Coordinator conducts screenings to determine concerns related to child learning, developmental, emotional and/or behavioral issues.

Qualifications and Experience

:

To excel as a Care Coordinator at 211 Palm Beach Treasure Coast, you'll need exceptional organizational skills to manage multiple tasks efficiently and effectively. Strong communication skills are essential for interacting with individuals seeking assistance and collaborating with colleagues. Additionally, empathy and the ability to actively listen are crucial for understanding and addressing the needs of clients. Familiarity with Microsoft Office suite and database management is preferred, as you'll be required to document client interactions and maintain accurate records.

Experience in social services or a related field is beneficial for this role, along with a genuine passion for helping others. Bring your problem-solving mindset and compassionate nature to our team and make a positive impact in the community.

The Agency:

211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. The agency cultivates a caring and dynamic team to service Palm Beach County and the Treasure Coast (five counties). Additional partners provided funding to support a quality, centralized access point for health, and human services information and crisis services. 2-1-1 was designated nationally by the FCC for information and referral purposes, and it became the telephone number for the agency's helpline.

Schedule

:

Full time day shift Monday through Friday. Occasional weekend events.

Salary

:

$20.00 - $21.48 per hour

Benefits:

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee assistance program

Life insurance

Paid time off

Work Location:

Lantana, FL 33465

Local and national background clearance required.

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