Revenue Cycle Sr Project Manager

Overview Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting with the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. The hospital is ranked in all 10 specialties by the U.S. News & World Report. Location 680 Lake Shore Drive Job Description The Senior Revenue Cycle Project Manager is responsible and accountable for the collaborative leadership of multiple assigned projects involving interdisciplinary teams. They oversee the entire project life cycle from original concept through final implementation and benefit realization. They facilitate the work of the project team, ensuring on-time, on-budget, completion of the work effort within the approved scope. The position will interact with all stakeholders affected by the project, including executive leadership, revenue cycle and other operational stakeholders, vendors, information management, and front-line staff. Projects in the revenue cycle portfolio contain many different interrelated elements. The senior project manager is responsible for ensuring the team works collaboratively to accomplish and sustain project outcomes. The nature of this work is time bound, results driven and requires superior communication, organization, interpersonal and analytical skills. Additionally, the senior project manager mentors project managers and the revenue cycle leadership team in the principles of project management, ensuring rigor and process consistency. This position is fully remote. Rare travel on-site may be required based on project needs. Responsibilities Responsible for overall management of assigned projects and initiatives from initiation through closure and transition to standard operating procedures to ensure sustained outcomes as directed by Revenue Cycle PM leadership. Implement post-project auditing at regular intervals to ensure alignment with defined benefits. Work effectively with all staff, including providers, senior executives, operational leadership and front-line staff. Facilitate and manage multi-disciplinary project teams; collaborate with operational owners to draft the charter, set goals and priorities for the project. Collaborate with information management and operational owners to develop and refine project plans that achieve the desired outcomes within budget. Maintain accurate project plans to ensure timely completion of activities, adjusting timelines as needed in collaboration with project leadership. Develop, execute and manage project scoping, work plans, schedules, resource estimates and status reports; serve as central coordinator of project communication. Demonstrate effective issue escalation, resolution and conflict management to keep the project moving forward. Communicate project status, including issues and risks, to the project team, stakeholders and leadership. Present solution options for issues and risks, document decisions, next steps and assess impact to scope, timeline and budget. Define roles and responsibilities for each team member, including escalation protocol and decision-making authority. Follow established revenue cycle processes and protocols for effective project oversight. Foster teamwork within revenue cycle and with other departments across the organization. Senior Project Manager Responsibilities Mentor the revenue cycle team on project management principles to ensure timely, on-budget results with stated benefits. Design and maintain revenue cycle project health dashboards, area-specific drill-downs, and leader summaries. Design, implement and maintain the SharePoint document repository. Lead failure analyses with a focus on continuous improvement and systems that prevent future errors. Participate in prioritization and coordination of revenue cycle initiatives and projects. Develop, document and improve revenue cycle project management processes. Document and store project artifacts (outcome, processes, balancing measures, success criteria, SOPs, testing and validation plans, etc.). Serve as liaison between project team, vendors and operational departments. Work with the information management team to prioritize, resource, track and implement initiatives. Manage integration of vendor tasks; track and review vendor deliverables. Other job functions as assigned. Knowledge, Skills, And Abilities Bachelors degree required; Masters degree preferred. Project Management certification with 3+ years of experience required; experience with Epic revenue cycle applications required. Experience managing complex, enterprise-wide healthcare IT projects preferred; certification in an Epic revenue cycle application preferred. Excellent project management, change management and prioritization skills; able to manage a project from initiation through closure and transition to SOPs. Effective communication, conflict resolution and problem resolution skills; facilitation of groups and presentations at all levels. Strong listening skills and ability to synthesize findings to achieve results. Analytical and process/systems thinking skills; strong problem-solving abilities. Proficiency in Excel, Visio, PowerPoint and other Microsoft Office tools; experience with Jira for project management and product discovery. Excellent written and verbal communication; strong interpersonal skills to understand and articulate customer needs. Ability to earn credibility with leaders across the organization, including clinicians; ability to challenge teams to meet timelines in a collaborative manner. Experience in an Academic Medical Center is preferred. Education Bachelors Degree (Required) Pay Range $93,600.00 - $154,440.00 Salary Benefits Full-time and part-time employees working 20+ hours/week receive a comprehensive benefits package including medical, dental and vision insurance; employer-paid life and disability; HSA contributions; Flexible Spending Accounts; PTO, holidays and parental leave; 403(b) with 5% employer match; and various voluntary benefits such as supplemental life, critical illness, tuition assistance, student loan support, adoption benefits, backup care and employee assistance programs. Discounts on services at Lurie Childrens facilities are available. Equal Employment Opportunity Lurie Childrens and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration regardless of race, color, sex, sexual orientation, gender identity or expression, religion, national origin, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. Support email: candidatesupport@luriechildrens.org #J-18808-Ljbffr