Customer Service Associate

4 months ago


Orlando, United States American Signature Furniture Full time
Description

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.

Some of the functions the Customer Service Associate will perform:

  • Embodies our values: Adventure Guides, Serve Others and Own It
  • Assists in fostering an energetic and positive working environment
  • Frequently communicates with customers via phone
  • Partners with all team members to create an easy transaction and great in home delivery service
  • Develops strong relationships with customers who shop with us in-store and online
  • Listens to the customers' needs and presents possible options
Requirements

The Ideal Candidate will have, among other skills and abilities:
  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos
  • Ability to effectively present information in one-on-one and small group situations to customers and team members
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to handle customer calls displaying good phone skills
  • Track record of serving others and putting team goals first
  • Owners mindset; takes ownership over everything within scope of responsibility
  • Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
  • Proactive approach; identifies and solves problems
  • Adaptability; flexible to shifting priorities and a changing environment
  • Desire to continuously improve


If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

  • Orlando, Florida, United States Regal Entertainment Full time

    About the JobWe are seeking a Customer Service Associate to join our team at Regal Entertainment. In this role, you will be responsible for ensuring our guests receive exceptional service. Your primary responsibility will be to work in various roles within the theatre, including the Box Office, Concession Stand, and as an Usher.


  • Orlando, Florida, United States Walmart Full time

    About this role: As a Cart & Janitorial Associate at Walmart, you will play a vital part in ensuring customers have a positive experience when interacting with our stores. Key responsibilities include:Key Responsibilities: Retrieving carts from the parking lot to ensure they are available for customers to use – making their shopping experience more...


  • Orlando, United States The Hertz Corporation Full time

    The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...


  • Orlando, United States Mohawk Industries Inc Full time

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to...


  • Orlando, United States Hertz Full time

    Job Description Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact...

  • Sales Associate

    1 month ago


    Orlando, Florida, United States Master Halco Full time

    Job DescriptionMaster Halco, a leading manufacturer and distributor of fencing and perimeter security products, is seeking an Inside Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to contractors, distributors, and retailers.Key Responsibilities:Partner...


  • Orlando, United States Marshall Retail Group Full time

    Calling all electronics fanatics and audiophiles in the retail world! Want to be part of a FANTASTIC, fast paced team? Do you love talking all about brands like Apple, BOSE, and Beats? Do have retail experience? WONDERFUL! We have a great job for you! We are now looking to fill Customer Service Associate positions at one of our FABULOUS InMotion stores...


  • Orlando, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy Massage Envy Dr. Phillips 8081 Turkey lake Road suite 100 Orlando, Fl, 32819 Do you have a passion for helping others? At the Massage Envy Dr. Phillips franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an...


  • Orlando, Florida, United States Five Below Full time

    We're looking for a Seasonal Sales Associate to join our team at Five Below!Responsibilities:Customer Service - Provide excellent customer service by greeting and assisting customers promptly, answering questions, and handling multiple customers efficiently.Product Knowledge - Understand and meet customer needs by sharing product knowledge, offering...


  • ORLANDO, United States Penske Truck Leasing Full time

    Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work Location: 2177 W Landstreet Rd, Orlando, FL 32809 Work Schedule: Candidate must be able to work 2nd shift, Tuesday to Friday from...


  • ORLANDO, United States Penske Truck Leasing Full time

    Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work Location: 2177 W Landstreet Rd, Orlando, FL 32809 Work Schedule: Candidate must be able to work 2nd shift, Tuesday to Friday from...


  • ORLANDO, United States Penske Truck Leasing Full time

    Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work Location: 2177 W Landstreet Rd, Orlando, FL 32809 Work Schedule: Candidate must be able to work 2nd shift, Tuesday to Friday from...


  • ORLANDO, United States Penske Truck Leasing Full time

    Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work Location: 2177 W Landstreet Rd, Orlando, FL 32809 Work Schedule: Candidate must be able to work 2nd shift, Tuesday to Friday from...

  • Customer Service

    1 week ago


    Orlando, United States Elwood Staffing Full time

    Job DescriptionJob DescriptionCustomer Service Customer Service- Bilingual Preferred-English and SpanishWhat's in it for you?Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:Medical/Vision/Dental/Rx plansHoliday PayTeladoc (online care)Referral Bonus IncentiveWeekly...


  • Orlando, United States Penske Truck Leasing Co., L.p. Full time

    Position Summary:Please ensure you read the below overview and requirements for this employment opportunity completely. A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work Location: 2177 W Landstreet Rd, Orlando, FL 32809...


  • Orlando, United States Penske Truck Leasing Co., L.p. Full time

    Position Summary:Please ensure you read the below overview and requirements for this employment opportunity completely. A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work Location: 2177 W Landstreet Rd, Orlando, FL 32809...


  • orlando, United States Penske Truck Leasing Co., L.P. Full time

    Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Work Location: 2177 W Landstreet Rd, Orlando, FL 32809 Work Schedule: Candidate must be able to work 2nd shift, Tuesday to Friday from 2:30pm to 11pm and...


  • Orlando, Florida, United States MSCCN Full time

    Job DescriptionWe are seeking a friendly and organized Customer Service Advocate to join our team at MSCCN. As a key member of our staff, you will be responsible for providing exceptional customer service to applicants seeking public assistance programs. Your main goal will be to make sure applicants feel welcome and supported throughout the application...


  • Orlando, United States Orlando Health Full time

    Position Summary: Position Summary Handles unresolved patient complaints and concerns while working to increase overall customer satisfaction. Responsibilities: Essential Functions ? Handles service issues from guests in a professional manner by utilizing excellent interpersonal skills including diplomacy, tact and a concern for patients needs. ? Respecting...


  • Orlando, United States The Staffing Resource Group Inc Full time

    Job DescriptionCustomer Service RepresentativeExciting opportunity with multiple openings! Job Scope: The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer s expectations by assessing our customer s needs, assigning priorities, and triaging the information to the appropriate resources. (Customers may include patients,...