Patient Access Specialist
2 days ago
Job DescriptionThe Patient Access Specialist is responsible for facilitating patient access services by managing incoming calls, assisting clinic customers at first point of contact, and streamlining clinic-wide communications. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments.Job RelationshipsReports to the Operations ManagerPrincipal Responsibilities Answer all incoming calls, identify the need of the caller and take messages as required. Check patients in, verify patient information and update information/register new patients as needed. Collect co-pay and/or payment at time of service as required. Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify provider schedule capacity and analyze the availability for patient demand in order to maximize provider efficiency and schedule utilization. Collaborate with onsite department physicians and clinical staff to align scheduling effort and assist patients at first point of contact. Request future charts, add ons, stat, etc. Pull charts in office if required. Compile office charts for appointments one day in advance. Document patient requests to the office nurse through EHR. Work Televox reports specifically for assigned provider / provider group. Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. Work the Access Center Task list for assigned provider / provider group. Maintain knowledge or experience in billing and insurance principles / practices. Route emergency calls to the office nurse/TeleNurse in accordance to the emergency procedure. Adhere to patient service standards. Maintain a positive attitude and professional behavior in associations with patients and employees. Responsible for continuing education and adhering to appropriate workflow processes. Report any workflow problems/complaints to the Manager. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned.Education/Experience High School graduate or GED preferred. A minimum of one (1) year of medical office and/or phone experience preferred.Knowledge, Skills and Abilities Proficient and accurate typing skills required. Knowledge of medical terminology is preferred. Deductive reasoning. Ability to work under pressure with accuracy. Excellent attendance in previous work environment. Demonstrates intermediate computer skills and knowledge of computer software programs. Effective verbal, written and interpersonal communication skills.Working Environment Office type environment requiring extended periods of sitting.PHI/Privacy LevelHIPAA1
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Patient Access Specialist
2 days ago
Peoria, United States Springfield Clinic Full timeThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...
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Patient Access Coordinator
4 days ago
Peoria, Illinois, United States Springfield Clinic Full timeJob SummaryThe Patient Access Specialist plays a vital role in facilitating patient access services at Springfield Clinic. This position is responsible for managing incoming calls, assisting clinic customers, and streamlining clinic-wide communications.Key ResponsibilitiesPhone ManagementAnswer all incoming calls and identify the caller's needs.Take messages...
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Patient Access Specialist
1 week ago
Peoria, United States Springfield Clinic Full timeThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...
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Patient Access Specialist
2 weeks ago
Peoria, United States Springfield Clinic Full timeThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...
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Patient Access Specialist
2 weeks ago
Peoria, United States Springfield Clinic Full timeThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...
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Patient Access Specialist
6 days ago
Peoria, United States Springfield Clinic Full timeThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...
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Patient Access Operations Manager
2 weeks ago
Peoria, Arizona, United States NRGUSA Full timeOverview: The Patient Access Operations Manager plays a crucial role in facilitating and overseeing patient access to NRGUSA services. This position encompasses the management of the Patient Scheduling and Eligibility & Authorization Departments, ensuring a seamless experience for patients. Key Responsibilities:Lead and coordinate patient access operations,...
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Representative - Patient Access
4 weeks ago
Peoria, United States Atlas Healthcare Partners, LLC Full time2355 E Camelback Rd, Phoenix, AZ 85016, USA Req #169 Thursday, March 28, 2024 Atlas Healthcare Partners exists to form strategic partnerships with health systems across the nation to develop, manage and operate Ambulatory Surgery Centers (ASCs) in their markets. As a key player in this rapidly growing healthcare segment, we are committed to providing...
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Patient Access Specialist
2 weeks ago
Peoria, IL, United States Springfield Clinic Full timeThe Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care...
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Patient Access Representative 2
3 weeks ago
Peoria, United States Heartland Community Health Clinic Full timeJob Type Full-timeDescriptionPosition InformationFull-time (40 hours per week)Monay-Friday shifts PTO (4 weeks accrued)Benefits as of day 1 (Medical/Dental/Vision/LTD/STD/Life/Pet Insurance) 401K Match after 30 days of employment10 paid holidays per year $17-20 per hour Position SummaryThe Patient Access Representative 2 performs multiple medical office...
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Patient Access Coordinator 2
1 week ago
Peoria, Illinois, United States Heartland Community Health Clinic Full timeJob TypeFull-timeDescriptionPosition InformationFull-time (40 hours per week)Monday-Friday shiftsPTO (4 weeks accrued)Benefits as of day 1 (Medical/Dental/Vision/LTD/STD/Life/Pet Insurance)401K Match after 30 days of employment10 paid holidays per year$17-20 per hourPosition SummaryThe Patient Access Coordinator 2 is responsible for a variety of...
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Patient Access Representative 2
1 month ago
Peoria, United States Heartland Community Health Clinic Full timeJob Type Full-time Description Position Information Full-time (40 hours per week) Monay-Friday shifts PTO (4 weeks accrued) Benefits as of day 1 (Medical/Dental/Vision/LTD/STD/Life/Pet Insurance) 401K Match after 30 days of employment 10 paid holidays per year $17-20 per hour Position Summary The Patient Access Representative 2 performs multiple medical...
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Healthcare Access Coordinator
2 weeks ago
Peoria, Illinois, United States Springfield Clinic Full timeJob Overview:The Patient Access Specialist plays a crucial role in ensuring a welcoming environment for patients and their families. This position is responsible for facilitating a seamless experience from the moment guests arrive.Key Responsibilities:Greeting patients and their families, ensuring a warm and positive atmosphere.Coordinating with various...
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Patient Access Representative I- CMH Team A
2 months ago
Peoria, United States Carle Health Full timePosition Summary: Creates accurate and thorough registration for each patient visit. Responsible for obtaining demographic and financial information as well as obtaining signatures required for successful and compliant billing submission. Collects patient liability before or at the time of service as defined by the patient's insurance plan. Interact in a...
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Patient Access Associate Offsite Float
13 hours ago
Peoria, Illinois, United States OSF HealthCare Full timeJob SummaryThe Patient Access Associate plays a vital role in ensuring a seamless patient experience at OSF HealthCare facilities. As a key member of the Patient Access team, this individual will be responsible for registering patients, obtaining accurate medical records, and providing exceptional customer service.Key ResponsibilitiesRegister patients and...
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Patient Services Specialist
4 weeks ago
Peoria, United States OrthoArizona Full timeMedical Receptionist OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint. What to...
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Patient Services Specialist
4 weeks ago
Peoria, United States OrthoArizona Full timeMedical Receptionist OrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint. What...
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Patient Access Associate
5 days ago
Peoria, Illinois, United States OSF HealthCare Full timeJob SummaryThe Patient Access Associate plays a vital role in ensuring the accuracy and completeness of patient records in the Emergency Room setting. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesVerify patient demographics and insurance information to...
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Healthcare Access Specialist 2
1 week ago
Peoria, Illinois, United States Heartland Community Health Clinic Full timeJob TypeFull-timeDescriptionPosition InformationFull-time (40 hours per week)Monday-Friday shiftsPTO (4 weeks accrued)Benefits as of day 1 (Medical/Dental/Vision/LTD/STD/Life/Pet Insurance)401K Match after 30 days of employment10 paid holidays per year$17-20 per hourPosition SummaryThe Patient Access Coordinator 2 is responsible for various administrative...
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Patient Access Associate
18 hours ago
Peoria, Illinois, United States OSF HealthCare Full timeJob SummaryThe Patient Access Associate Offsite Float position is a key role in the Patient Access team at OSF HealthCare. This position supports various services, including diagnostic testing, Radiation Oncology, and more. As a Patient Access Mission Partner, you will provide a great patient experience by using proper registration...
