Care Coordinator

3 months ago


Baltimore, United States Sage Health Full time
About Sage Health

We believe all seniors regardless of means deserve concierge primary care & wellness, without the concierge fees. They've earned it.

Sage Health builds enriching neighborhood health centers that are easy to access, provide or arrange for all of our patients' healthcare needs, and partner with Medicare Advantage plans that fully cover primary care. Unlike other physician practices, a Sage Health physician has a patient panel of 400 or less, and we collaborate with the best outcomes-oriented specialists and hospitals in each market. Because we are not a fee-for-service provider and manage patients within a global capitation budget provided by Medicare Advantage plans, our only concern and motivation is to keep our seniors healthy.

Sage Health is a destination for the best risk provider talent in the country who are building the new standard-bearing senior model for the United States.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact team@sage.health.

About the role

POSITION SUMMARY

Care Coordinator performs a wide range of administrative duties to include referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, communication with referral sources and other tasks assigned.

The Care Coordinator displays an elevated level of professionalism and engages resources and fellow team members within the center to deliver high level results.

What you'll do

PRIMARY RESPONSIBILITIES:

  • Reviews referral requests generated by primary care physicians and onsite specialists
  • Coordinates appointment date and time for patient.
  • Informs patient of appointment date and time, special test preparations as necessary, and schedules transportation when necessary.
  • Secures patient information and maintains patient confidential health information.
  • Reviews open referral report (pending consult and diagnostic) daily, to ensure reports have been received prior to patient's visit with PCP.
  • Process a minimum of twenty referral orders per day.
  • Process all referral authorization per the health plans protocol and systems i.e., Availity
  • Coordinates procedures required for surgical clearance and ensures complete documentation is forwarded to specialist's office, ambulatory center, hospital, etc.
  • Schedule urgent referral appointment per the request of the Primary Care Physician, or onsite specialist.
  • Informs Primary Care Physician via appropriate documentation in the EHR of any missed appointments and reschedule appointments as needed.
  • Scan and index documents into the EHR; ensure that necessary documents I.e., consult notes etc. are available in advance of patient visits with primary care physicians or onsite specialists.
  • Participates in center and market interdisciplinary teams related to patient care plans, and outcomes.
  • Aid coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork.
  • Perform other duties as assigned
Qualifications

REQUIRED QUALIFICATIONS:
  • High School Diploma/GED
  • Office Administrative/Receptionist/Clerical/Customer Service experience in a fast-paced, heavy phones environment.
  • Professional demeanor and communication always.
  • Must be organized and attentive to detail.
  • Ability to manage competing priorities.
  • Resourcefulness in problem solving
  • Able to take and follow through with assigned tasks and accountability.
  • Ability to work in a fast-paced environment
  • Experience with Microsoft Office Word, Outlook, and Excel.
PREFERRED QUALIFICATIONS:
  • Experience working with an electronic health record
  • Experience in processing referral authorizations
  • Experience with Availity or other referral authorization platforms
  • Experienced working in medically underserved/culturally diverse communities
  • Medical office setting experience highly desirable
  • Knowledge of medical terminology
  • Knowledge of ICD-20 and CPT coding
  • Bilingual Spanish and English


Physical Requirements

Primary Duty

Percent of Time Performing Duty

Visual Acuity

YES

75-100%

Hearing

YES

75-100%

Standing

NO

0-24%

Walking

NO

0-24%

Lifting/Pulling/Pushing

NO

0-24%

Sitting

YES

75-100%

Reports To: Center Manager

Dotted Line To: Network Manager

  • Baltimore, Maryland, United States Always Best Care Senior Service Full time

    Senior Care Coordinator OpportunityAlways Best Care Senior Service is seeking a skilled Senior Care Coordinator to join our team. As a Senior Care Coordinator, you will play a pivotal role in the success of our business by establishing and maintaining contacts that will develop into sales leads.Key Responsibilities:Establish and maintain customer...


  • Baltimore, Maryland, United States Total Health Care (MD) Full time

    Job SummaryTotal Health Care (MD) is seeking a skilled Registered Nurse to join our team. As a Registered Nurse, you will be responsible for providing high-quality patient care through nursing assessment, teaching, and routine nursing procedures. You will work collaboratively with the physician, other healthcare providers, and department support staff to...

  • Care Coordinator

    4 weeks ago


    Baltimore, Maryland, United States University of Maryland Medical System Full time

    Job SummaryCare Coordination and Discharge PlanningThe University of Maryland Medical System seeks a skilled Care Coordinator to provide care coordination and discharge planning for an assigned patient case load. The successful candidate will assess individual patient needs, coordinate and implement plans of care, and monitor and evaluate outcomes across the...


  • Baltimore, United States Always Best Care Senior Service Full time

    Since 1996, Always Best Care has helped families with non-medical in-home care and assisted living placement services along with skilled home health care. Always Best Care clients receive extraordinary care in an inspiring environment with caring people. Our Care Coordinators have worked with more than 25,000 seniors across the country. We hire employees who...


  • Baltimore, United States Always Best Care Senior Service Full time

    Since 1996, Always Best Care has helped families with non-medical in-home care and assisted living placement services along with skilled home health care. Always Best Care clients receive extraordinary care in an inspiring environment with caring people. Our Care Coordinators have worked with more than 25,000 seniors across the country. We hire employees who...

  • Care Coordinator

    1 month ago


    Baltimore, United States Transformation Healthcare Full time

    A Care Coordinator, or Client Care Coordinator, is responsible for managing client referrals, scheduling, and overseeing all aspects of a client's healthcare. This role includes administrative tasks, staff supervision, and direct client interaction to ensure quality care.Requirements Manage day-to-day office and field operations to ensure quality...

  • Care Coordinator

    1 month ago


    Baltimore, Maryland, United States Above it All LLC Full time

    Job OpportunityJob OpportunityAbove It All LLC is seeking part-time professionals to assist clients with entitlements, mental health services, and coordination of care.Key ResponsibilitiesImplement rehabilitation activities outlined in individualized plans with clients.Document encounters with clients, families, and agencies within the company's electronic...


  • Baltimore, Maryland, United States Chase Brexton Health Care Full time

    Job SummaryThe Care Management Specialist delivers and oversees care management services for medically and/or socioeconomically complex patients in accordance with patient-defined goals, multi-disciplinary plan of care, and established policies and procedures.Drawing on best practices in motivational interviewing and care management, the Care Management...


  • Baltimore, Maryland, United States Ascension Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our team at Ascension Saint Agnes in Baltimore, MD. As a Nurse Care Coordinator, you will provide direct nursing care to patients and coordinate with the healthcare team to ensure seamless care delivery.ResponsibilitiesImplement and monitor patient care plans to ensure optimal outcomes.Monitor and...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Job Summary:The Clinical Care Coordinator will work in a collaborative team model to identify and manage high-risk patient populations, coordinate their care, and provide safe, age-appropriate patient care.Key Responsibilities:Develop and implement patient care plans to ensure seamless transitions and optimal outcomes.Collaborate with healthcare teams to...


  • Baltimore, Maryland, United States Shepherds Clinic Inc Full time

    Job DescriptionAt Shepherds Clinic Inc, we are seeking a highly skilled Nurse Coordinator to oversee patient care and coordinate health care services provided by nursing personnel. The successful candidate will work closely with the Medical Director and be responsible for managing administrative tasks related to grants and reporting.Key...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Community Care CoordinatorAt LifeBridge Health, we are seeking a skilled Community Care Coordinator to join our team. As a Community Care Coordinator, you will play a vital role in promoting the health and well-being of our patients by providing face-to-face and phone outreach, as well as email communications.Key Responsibilities:Develop and implement care...

  • RN CARE COORDINATOR

    2 months ago


    Baltimore, United States LifeBridge Health Full time

    RN CARE COORDINATOR Baltimore, MD ...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    RN Care Coordinator RoleAt LifeBridge Health, we are seeking a skilled RN Care Coordinator to join our team. As a RN Care Coordinator, you will work closely with primary care physicians and specialty physicians to maximize patient health status. This role requires frequent contact with patients and their caregivers for education on health promotion and...

  • RN Care Coordinator

    4 weeks ago


    Baltimore, Maryland, United States LifeBridge Health Full time

    RN Care Coordinator Job SummaryThe RN Care Coordinator will play a vital role in maximizing the health status of patients by working closely with primary care physicians and various specialty physicians and services. This position requires frequent contact with patients and their caregivers to educate them on health promotion and self-care skills.The RN Care...


  • Baltimore, Maryland, United States University of Maryland Faculty Physicians Full time

    Job SummaryAs a Medical Matron at the University of Maryland Faculty Physicians, you will play a vital role in facilitating effective communication between the healthcare team, patients, and their families. Your primary responsibility will be to coordinate care and ensure quality, safe, and effective patient outcomes.Key ResponsibilitiesCoordinate care to...

  • Coordinator Care RN

    1 week ago


    Baltimore, United States University of Maryland Medical Center Baltimore Washington Full time

    Competent in care of practice setting specific patient population; Collaborates with interdisciplinary team to plan and coordinate care addressing patient/family needs * Provides direct and indirect care in area of specialization to patients and families, and objectively and systematically evaluates the quality and appropriateness of care delivery. *...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Job Summary:We are seeking a skilled Nurse Navigator to join our team at LifeBridge Health. As a Nurse Navigator, you will play a critical role in identifying and managing high-risk patient populations, coordinating their care, and providing safe, age-appropriate patient care.Key Responsibilities:Collaborate with a multidisciplinary team to develop and...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Job SummaryWe are seeking a skilled Inpatient Care Coordinator to join our team at LifeBridge Health. As a key member of our care management team, you will play a critical role in ensuring the seamless transition of patients from hospital to home.Key ResponsibilitiesConduct thorough assessments of patients to identify care coordination and discharge planning...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Job Summary:The RN Care Coordinator will work closely with primary care physicians and various specialty physicians and services to maximize the health status of patients.This position requires a high frequency of contact with the patient and their caregivers for education of health promotion and self-care skills.The RN Care Coordinator will facilitate the...