Field Operations Network Supervisor

3 weeks ago


New Castle, United States Metronet Full time
Description

POSITION SUMMARY:

The Field Operations Network Supervisor is responsible for managing all Network Fiber Technicians operations in the assigned geographic area. As well as ensure all terminating, spicing, bonding/grounding, documenting, and testing of all fiber optic cables is done correctly to ensure operational efficiency.

ESSENTIAL JOB FUNCTIONS MAY INCLUDE:

  • Oversee the selection, hiring, and career development of all field technicians
  • Help establish and maintain a standard for equipping technicians with tools and test sets
  • Manage the company tools and test set inventory and quickly address 'loss' issues
  • Help develop a supporting training and skills development curriculum for both new hires and existing employee and maintain its currency
  • Manage workplace safety and provide safety training to employees as required
  • Manage both the productivity and quality of work down to the individual employee level
  • Develop and maintain a district out-of-hours call out schedule
  • Provide support to the video engineering and facilities engineering departments with the planning and maintenance functions for hub sites
  • Assist the video and network engineering teams with the planning of all MetroNet hub sites in terms of advising as to their location, size, exterior appearance, and internal layout.
  • Support the monitoring and maintenance of all hub site electronics and peripheral systems
  • Assist with troubleshooting equipment failures and service affecting problems
  • Rapidly respond to any security or equipment alarms
  • Support Outside Plant with repair and maintenance activities
  • Work with OSP manager to develop OSP preventative maintenance routines to minimize potential outages
  • Provide assistance as needed with OSP repair and restoration activities.
  • Ensure OSHA, NESC, NEC, and MetroNet safety regulations and precautions are followed for all work activities
  • Keep up-to-date with FCC and other regulatory requirements and standards
  • Manage vehicle inventory, tools, test set utilization
  • All other duties as deemed necessary

JOB QUALIFICATIONS AND REQUIREMENTS:

  • Highschool diploma, GED or similar
  • 3-5 Years splicing experience
  • 1-2 years supervisor or leadership experience
  • Prior hands-on experience with the installation and maintenance of customer inside wire
  • Experience working with Microsoft Word, Excel, or other Microsoft products

NOTE: This job description covers the major purpose and major responsibilities (functions) of the job. It is not intended to give all details or a step-by-step account of the way each task is to be performed. Associates may receive other job-related duties requested by their supervisor. All requirements are subject to possible modification to provide reasonable accommodations to qualified individuals with disabilities.

MetroNet is an Equal Opportunity Employer

#LI-EO1



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