Receptionist

7 days ago


Rochester, United States Mercedes-Benz of Rochester Full time
Receptionist

Every employee is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team This position starts out as a part time position, with potential to move into a full time position.

Benefits if Full Time:
  • Medical, Dental, Vision Insurance
  • Life Insurance
  • 401k
  • Paid Training
Responsibilities
  • Receive cash, checks and credit card payments from customers
  • Make change accurately and issue receipts to customers
  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
  • Experience with Microsoft Office suite is a plus
  • Available to work flexible hours on weeknights & weekends
  • Ability to communicate customers' interests needs and requests to management and sales personnel
  • Professional personal appearance
  • Clean driving record

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