Customer Service Representative

4 weeks ago

Greenwood, United States Lifemark Health Group Full time

**Customer Service Representative - Greenwood Physiotherapy - pt Health****Greenwood, NS****Status:** Permanent full-time

**Location:** 780 Central Ave

**Schedule:** Monday-Friday

**Mandatory requirement:** All Lifemark Health Group employees are required to be fully vaccinated against COVID-19. Full vaccination occurs 14 days following the second dose of a **Health Canada** approved vaccine.Our Customer Service Representatives are an important part of our team who provide outstanding administrative support to patients, co-workers and stakeholders, in keeping with the Lifemark commitment to patient centered care. They are responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. They ensure the efficient, professional and organized operation of the clinic office.

**What you would do:**

* Ensure optimal patient care through friendly, enthusiastic and professional service with all patients and team members

* Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns

* Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic

* Register new patients in line with acceptable standards of the clinic; support patients in filling medical forms at the clinic to avoid errors and inaccurate information

* Using electronic medical record files and coordinating the scheduling of future appointments for patients with all providers as directed

* Ensuring optimal patient care by suggesting additional services or products as indicated, and in the patients best interest

* Collect payment at time of service and follow up on outstanding payments

* Complete accurate clinic billing and follow up on accounts receivable as required

* Produce accurate end of day reports

* Work cooperatively with clients to set and achieve functional goals

* collect outcome measure data

* Maintenance and cleaning/sterilization of medical equipment

* Inventory of clinical supplies

* Other administrative duties, as requested by the clinic director

**What you need:**

* Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members

* Ability to exercise good judgement, resourceful, strong organizational skills

* Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources

* Remain cool, calm and collected in high pressure situations

* Able to adapt to change with clinic operations to continuously learn and strive for improved patient care

* Self-starter with an ability to work independently and collaboratively in a team environment

* Responsible for Booking and Billing for WSIB, MVA and Private Patients

* Previous experience in a medical office is considered an asset

**Why choose us:**

While our company is focused on helping our clients, as a group we are equally focused on the health and wellness of our staff. We live our values in everything thing we do - striving for simplicity, doing the right thing, being inclusive and welcoming, and having fun Here are some of the reasons **YOU BELONG HERE:**

* Competitive wage

* Annual continuing education allowance with a wide variety of internal training opportunities

* Structured orientation, diverse and supportive mentoring program by experienced team members

* Collaborative, interdisciplinary work environment

* Flexible benefits plan

* National Partner of Special Olympics Canada

**Apply today** To learn more, please visit us *Lifemark Health Group promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities.*

  • Customer Service Representative

    4 days ago

    Greenwood, United States U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    4 weeks ago

    Greenwood, United States Laminex Inc Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesGroup Healthcare401(k) MatchingJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions...

  • Customer Service Representative

    1 week ago

    Greenwood, United States Laminex Inc Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesGroup Healthcare401(k) MatchingJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions...

  • AT&T Customer Service Representative

    5 days ago

    Greenwood, United States Mcg Solutions Llc Full time

    MCG Solutions is seeking a tenacious AT&T Customer Service Representative to join our dynamic team! We are a rapidly growing sales firm in the Indianapolis area that works alongside prominent clients in the telecommunications industry including AT&T. Our goal is to connect customers to our clients' efficient and reliable networks, offering hassle-free and...

  • AT&T Customer Service Representative

    1 week ago

    Greenwood, United States MCG Solutions Inc Full time

    Job DescriptionJob DescriptionMCG Solutions is seeking a tenacious AT&T Customer Service Representative to join our dynamic team! We are a rapidly growing sales firm in the Indianapolis area that works alongside prominent clients in the telecommunications industry including AT&T. Our goal is to connect customers to our clients' efficient and reliable...

  • Customer Service Representative

    4 weeks ago

    Greenwood, United States American Leak Detection Full time

    Middle Tennessee A Customer Service Representative (CSR) at American Leak Detection may work out of our office. A CSR is responsible for answering customer questions as well as efficiently scheduling the customer's appointments and dispatching and routing our technicians for their daily jobs. We serve residential, commercial, and municipal customers...

  • Customer Service Representative

    2 weeks ago

    Greenwood, United States Countybank Full time

    Job DescriptionJob DescriptionCustomer Service Representative Countybank | Greenwood, SCWhat We're Looking For:Countybank is seeking a self-motivated, detail-oriented individual to serve as a Customer Service Representative (CSR). The CSR will report to the Customer Service Team Lead. The primary purpose of this position is to provide customers with...

  • Customer Service Representative

    4 weeks ago

    Greenwood, United States Dayton Freight Full time

    Overview: ***This is a Part-Time 1st Shift position*** Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities 401(k) plan, Company Match Responsibilities: Customer Service Representatives are responsible for assisting Dayton Freight...

  • Customer Service Representative

    1 week ago

    Greenwood, United States Dayton Freight Full time

    Overview: ***This is a Part-Time 1st Shift position*** Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities 401(k) plan, Company Match Responsibilities: Customer Service Representatives are responsible for assisting Dayton Freight...

  • Customer Service Representative

    4 weeks ago

    Greenwood, United States Corporate Div Acct 9 - Shannon Padden or Kevin Greets Full time

    Job DescriptionJob DescriptionMiddle TennesseeA Customer Service Representative (CSR) at American Leak Detection may work out of our office. A CSR is responsible for answering customer questions as well as efficiently scheduling the customer's appointments and dispatching and routing our technicians for their daily jobs. We serve residential, commercial,...

  • Customer Service Representative

    3 weeks ago

    Greenwood, United States Peterman Brothers Full time

    Why Join the Peterman team? Peterman Brothers is an Indiana-owned company, founded right here in central Indiana. Starting out in Pete Peterman's garage in 1986, we have grown to have over 550 employees within 10 locations across Indiana, Ohio, & Kentucky! We've been on the Indy Star's Top Workplaces list six years in a row, and here's why: Work-Life...

  • Customer Service Representative

    1 week ago

    Greenwood, United States Peterman Brothers Full time

    Why Join the Peterman team? Peterman Brothers is an Indiana-owned company, founded right here in central Indiana. Starting out in Pete Peterman's garage in 1986, we have grown to have over 550 employees within 10 locations across Indiana, Ohio, & Kentucky! We've been on the Indy Star's Top Workplaces list six years in a row, and here's why: Work-Life...

  • Customer Service Representative

    3 weeks ago

    Greenwood, United States Peterman Brothers Full time

    Job DescriptionJob DescriptionWhy Join the Peterman team? Peterman Brothers is an Indiana-owned company, founded right here in central Indiana. Starting out in Pete Peterman's garage in 1986, we have grown to have over 550 employees within 10 locations across Indiana, Ohio, & Kentucky! We've been on the Indy Star's Top Workplaces list six years...

  • Customer Service Representative

    1 week ago

    Greenwood, United States Peterman Brothers Full time

    Job DescriptionJob DescriptionWhy Join the Peterman team? Peterman Brothers is an Indiana-owned company, founded right here in central Indiana. Starting out in Pete Peterman's garage in 1986, we have grown to have over 550 employees within 10 locations across Indiana, Ohio, & Kentucky! We've been on the Indy Star's Top Workplaces list six years...

  • Sr. National Accounts Customer Service Rep

    3 weeks ago

    Greenwood, United States Service Supply Full time

    ** Sr. National Accounts Customer Service Rep** **Job Category****:** ISALES **Requisition Number****:** SRNAT001900 Showing 1 location **Job Details** **Description** **Position Overview:** This position is responsible for overseeing all activities of their assigned account(s), including entering orders, quoting new sales opportunities, managing VMI...

  • Sr. National Accounts Customer Service Rep

    1 week ago

    Greenwood, United States Service Supply Full time

    ** Sr. National Accounts Customer Service Rep** **Job Category****:** ISALES **Requisition Number****:** SRNAT001900 Showing 1 location **Job Details** **Description** **Position Overview:** This position is responsible for overseeing all activities of their assigned account(s), including entering orders, quoting new sales opportunities, managing VMI...

  • Customer Service Representative

    1 week ago

    Greenwood Village, United States U-Haul Full time

    Compensation Range: $12.32 to $20.00 Hourly Location: 2727 S Santa Fe Dr, Englewood, Colorado 80110 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...

  • Expert Customer Service Representative

    4 days ago

    Greenwood Village, United States DISH Network L.L.C Full time

    DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and pro Customer Service Representative, Customer Service, Representative, Expert, Escalations, Case Manager, Retail

  • Customer Service Representative

    4 weeks ago

    Greenwood, United States Dayton Freight Full time

    Overview:***This is a Full-Time, 1st Shift positionStable and growing organizationCompetitive weekly payQuick advancementCustomized training programProfessional, positive and people-centered work environmentModern facilitiesComprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.Paid holidays (8); paid vacation and personal...

  • Customer Service Representative

    4 weeks ago

    Greenwood, United States Dayton Freight Full time

    Overview: *** Shift Available: Evening position, 5 PM - 10 PM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities: Customer Service Representatives are responsible for assisting Dayton Freight customers with a...