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Customer Service Representative

7 months ago

Greenwood, United States Dayton Freight Full time

Overview:

***This is a Part-Time 1st Shift position***

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • 401(k) plan, Company Match
Responsibilities:

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling


Qualifications:
  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills
  • Legally eligible to work in the United States
  • Must be at least 18 years of age
  • Fluent in English
Benefits:
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • 401(k) plan, Company Match

*This is a Part-Time 1st Shift position