Sales Manager
2 weeks ago
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company
Location Description
The Quadrangle Club is the faculty and social club of the University of Chicago. Established in 1893, the Quadrangle Club has played and continues to be an important role in the intellectual fabric and life of the University of Chicago. Over the decades, the Club has been a place where Nobel laureates, faculty and numerous other scholars have hosted discussions about topics and ideas that have shaped the world. The Club is housed in a historic facility designed by Howard Van Doren Shaw.
Overview
Job Description Summary:
Provides sales efforts to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. The Sales & Events department serves as the primary liaison between The David Rubenstein Forum and University of Chicago groups or associations, alumni, education or external corporate clients. He/She is responsible for revenue generation at the property to include direct sales, meeting package sales, catering sales and food and beverage sales. He/She is responsible for space and logistics planning to optimize the group space to revenue ratios, contract negotiations and function space management through Delphi.fdc, and other related software or interfaces. Will assist clients with event design consultation and overall meeting & event management.
ESSENTIAL FUNCTIONS:
Be the Difference:
Understand all aspects of Benchmark’s
Be the Difference
culture
Set the example
Lead and inspire all employees to
Be the Difference
Hold each team accountable for delivering the experience
Leadership:
Know the business
Be a Role Model
Uphold philosophy and values of owner and Benchmark
Lead and inspire all employees to work to their highest capabilities to achieve the highest possible standards
Provides day to day leadership to peers to achieve property sales objectives with overall responsibility for achieving team booking goals and property revenues
Promote a team environment
Revenue Management & Event Planning
Negotiate local hotel agreements and maintain positive relationships with the local hotel community.
Analyze and estimate total value of proposed business and optimize revenue while ensuring excellent customer service
Execute the sales/marketing plan to acquire new and potential business
Actively participates in the sales account management process
Direct solicitation efforts through effective oral and written communication while overseeing rate, date and space commitments for sales within the conference center
Participate in sales strategy meetings to provide input on weekly focus and overall sales strategy
Identify University public relations opportunities and coordinate activities to augment the overall marketing communication strategy
Building long-term, value-based customer relationships that enable achievement of the property sales objectives
Maximize group space for meetings and events using Delphi schedule function diary
Understand and manage group details to operational needs for optimal execution
Create and distribute BEO’s for all group event order details within standard established timelines
Maintain clean system management, such as Delphi, to record historical group data and report efficiently through event orders to all operating departments
Maintain on-site group changes through change-log communication while partnering with the event concierge
Work with Executive Chef to assist in menu creation for custom event needs to meet client objectives
Detail reports for weekly distribution of group activities to communicate daily business to all operators and owners
Attend BEO meeting when applicable
Budgeting & Forecasting:
Ensure accuracy for forecasting of revenues with most updated information
Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner
Achieve and exceed revenue goals annually
University Client Relations:
Professionally represent The David Rubenstein Forum in community and industry organizations and events
Develop and maintain collaborative partnerships with similar university venues and local hotels
MARGINAL FUNCTIONS:
Respond to any reasonable task assigned by General Manager & Director of Sales and Events
Assist in the sales calls, cold calls or in whatever capacity needed
Qualifications
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Knowledge of group sales, marketing, and revenue management
Conference Services and/or Catering planning experience required
Experience with the University of Chicago preferred
College degree or Associates degree or equivalent experience in a full-service Hotel/Resort/Conference Center
Excellent written and oral communication skills
Assertive, outgoing and self-motivating individual with pleasant personality
Hotel/Resort/Conference Center industry work experience, demonstrating progressive career growth and a pattern of exceptional performance preferred
Prior use of Delphi, or similar Sales & Catering system, required
Must have valid driver license and ability to travel
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