Client Care Representative

4 weeks ago


Charleston, United States Ethos Veterinary Health Full time

Charleston Veterinary Referral Center has exciting and rewarding career opportunities in our Client Care Department We have an immediate opening for a Client Service representative. If you love working in a fast paced environment and want to increase your knowledge and skills, we would like to meet you. We are serious about providing the best medicine and client experience CVRC is a 24 hour emergency referral center located in beautiful Charleston, SC. We are the ONLY VECCS Level 1 Certified Facility in South Carolina and 1 of 2 in the southeast region of the United States Here's what success looks like at CVRC: + Skilled and motivated representative that can give our clients an amazing experience while being able to multi task in a very busy environment. + Someone who is detail oriented and has excellent communication and time management skills. + Ability to keep a positive attitude in the face of a fast paced workplace. + This job would be great for someone who thrives in a busy office, truly enjoys helping others and has an appreciation for animal medicine. + Being a team player is a must The skills needed to be part of our team: + Schedule any patients needing to be seen by department + Ensure medical records are obtained from any other veterinarians prior to visit + Confirm appointments (and relevant instructions for drop off) + Ensure medical records and x-rays have been received ahead of scheduled appointments + Ensure treatment plans (estimates) and related paperwork items ready for patient arrival/next day + Form trusting relationships with pet owners + Organization + Strong communication skills with team members + Ideal candidate will have at least 1 year of veterinary or medical/reception experience About CVRC: + We have a 16,000 square foot state of the art facility + Equipment includes: + Full in house lab + CT + MRI + Fluoroscopy + Minimally invasive surgical suites + Ultrasound + Electrochemotherapy + Cath lab + In house blood bank + Intensive care unit + CVRC has specialists in the following disciplines: + Internal Medicine + Surgery + Neurology/Neurosurgery + Cardiology + Oncology + Physical Rehabilitation + Critical Care + We believe through collaboration, compassion, and integrity our team is able to provide the highest quality of medicine for each and every patient that walks through our doors. Compensation ranges from $18-20/ hour, depending on previous experience and skill set of the applicant. Multiple shifts available. Shifts are typically 10 hour shifts, 4 days a week. Schedules include 1 weekend day and some holidays. We are currently looking for evening shift 4pm-2a. Must have customer service experience and references from previous employers. It's a calling and we are on a mission to save lives Join our team and apply now Powered by JazzHR



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