Concierge / Receptionist

Descriptionwww.bv.org/careers Join our community...Brethren Village Retirement Community, in Lititz, PA, is seeking a Concierge for part-time employment. Our Concierge team provides a variety of services to Residents, in a helpful and efficient manner. The Concierge serves as the primary point of contact for Residents and guests of Brethren Village, and provides exceptional customer service at all times. The Concierge:greets and welcomes visitors to Brethren Village; directs visitors provides assistance to Residents with a variety of issues, or directs their inquiries to others as appropriateresponds to numerous phone calls and requests for information and assistance, in a prompt and courteous mannertracks information using computer programs and apps; accurately completes data entrydistributes mail and packages throughout campus when neededprovides general administrative support for projects and events, working collaboratively with staff from various departmentsWork Schedule:Part-time: day shift; typically 8 to 24 hours per week; work days and hours will likely vary a bit from week to weekWeekend work and some holiday work is required (Brethren Village provides an extra $1.00 per hour for weekend work)Requirementsa high school diploma or G.E.D.dependability: ability and willingness to meet attendance standardsthe ability to read and to complete online training independentlyability and willingness to consistently work in a safe and alert manner, and to report to work fit for duty; commitment to wearing protective equipment as required for the position, and adhering to all health and safety standardsthe ability and willingness to interact in a professional and friendly manner with colleaguesthe ability to provide exceptional service to othersability and willingness to represent Brethren Village and carry out responsibilities in a manner aligned with our core values of caring, integrity, stewardship, and excellenceAdditional Requirements for This Position:at least 1 year of prior, related experience as a receptionist, office or administrative assistant, customer service specialist, or concierge must be comfortable interacting with campus visitors, Residents, and staffmust provide exceptional customer service at all times, and deal with difficult situations in a professional and courteous mannermust possess effective computer skills: the ability to use applications and databases independently; work proficiently with Word, Excel, and Outlook emailmust be able to remain calm in a fast-paced environment; must be able to work effectively with interruptionsmust handle petty cash in a responsible mannermust exhibit accuracy with work, including data entry flexibility with work schedule ability to carry and deliver mail and packages throughout the campus if neededFor the health and safety of all members of our community, Brethren Village maintains a drug-free, alcohol-free, and tobacco / smoke-free work environment. Offers of employment are contingent on successful completion of a professional / employment reference check; verification of education and credentials as applicable to the position; a post-offer criminal background screen; a post-offer physical exam, drug screen, TB test, required vaccinations.