See more Collapse

Intake Counselor-Weekend Program

1 month ago

Milwaukee, United States Advocate Health Full time

Major Responsibilities:

  • Conducts initial intake assessments for the determination of Behavioral Health patient level of care placement in collaboration with emergency departments, psychiatry, and acute care units. Collaborates with psychiatry to recommend appropriate level of care to attending physicians and community based referral sources.
  • Assists with crisis intervention and intervenes in emergencies utilizing proper procedures, therapeutic counseling and de-escalation skills. Maintains patient safety by collaborating with loss prevention, hospital physicians, and caregivers. Provides collaboration with local police departments and rescue services. Contributes to the development of emergency department communication information when appropriate. Secures appropriate Releases of Information and facilitates collaboration with community agencies and providers to promote continuity of care.
  • Triages requests for services by phone, in person, or through telepsychiatry. Answer incoming calls regarding admissions, referrals, community resources or general information related to clinical programming and ABHS inpatient or outpatient services. Schedules, transfers and refers patients for clinical assessment as needed or requested. Refers to resources available throughout ABHS or community-based resources.
  • Verifies patient's insurance to ensure accurate benefits and appropriate referral to providers for services. Completes pre-authorization requirements and documents authorizations received in the electronic medical record. Records name of authorizing person at the insurance company, date and time. Explains and assists the patient in understanding their insurance benefits when information is available. Collaborates with Case Management to ensure authorizations are complete and accurate.
  • Documents in the electronic medical records, obtaining detailed and thorough information. Completes accurate and timely assessments of patients as reflected in documentation, with particular emphasis on patient safety and risk factors. Documentation responsibilities include assessment, crisis treatment plans, and discharge recommendations. Identifies discharge planning by documenting aftercare needs. Accurately completes all documentation responsibilities as outlined in department/service area procedures within established time lines. Communicates needs to case management / social work caregivers through phone contact, electronically and in chart documentation while adhering to department protocols/policies.
  • Provides consultation/assessment services to acute care units, or other areas as assigned, providing consultation on complex patient needs and safety issues upon request. Assesses urgent care needs of patients, provide crisis counseling, individual assessments, and obtain appropriate authorizations. Acts as a liaison to referral sources, therapists, physicians, other caregivers, or the community and informs them of the services recommended to their patients.
  • Assists in providing support to all the intake staff throughout the system for triage and assessment functions, through on-site, telephonic, or telepsychiatry service. Provides assistance in distributing and informing staff about changes in policies, procedures, processes and implementation of new programs, procedures and policies. Informs manager of operational issues, problems and concerns in the department and hospital settings in a timely manner.
  • Assists in orientation of new staff. Responsible for maintaining intake statistics, maintenance of current community resource information and monitors service activities.
  • Provides clinical therapeutic services to diverse populations. Accepts for assessment and treats all patients willingly and with professionalism.
  • Documents requests for psychiatric consultation service, notifies consultants and verifies completion of consultations on appropriate forms and electronically.
  • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.


Licensure, Registration, and/or Certification Required:

  • None Required.


Education Required:

  • Master's Degree in Social Work, or
  • Master's Degree in Psychology, Clinical, or
  • Master's Degree in Psychology, Educational, or
  • Master's Degree in Psychology, Counseling or related field.


Experience Required:

  • Typically requires 2 years of experience in providing therapy and/or assessments in behavioral health.


Knowledge, Skills & Abilities Required:

  • Requires previous experience in the clinical assessment of psychiatric and chemical dependency disorders of all age populations.
  • Demonstrates awareness in working with insurance companies and managed care review agencies.
  • Demonstrates a working knowledge of the State of Wisconsin Mental Health, Emergency Detention and Development Disabilities Code.
  • Must have excellent oral, written communication and problem-solving skills.


Physical Requirements and Working Conditions:

  • Will frequently be required to lift 25 lbs. without assistance, and will occasionally be required to lift 25 lbs. with assistance.
  • May be exposed to the following hazards: mechanical, chemical, blood and body fluids.
  • Must be able to sit, stand, walk, squat, bend, and reach above shoulders and twist.
  • Ability to work with an agitated individual using proper-de-escalation techniques.
  • Operates all equipment necessary to perform the job.


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

We have other current jobs related to this field that you can find below

  • Intake Counselor-Weekend Program

    4 weeks ago

    Milwaukee, United States Advocate Health Full time

    Major Responsibilities: Conducts initial intake assessments for the determination of Behavioral Health patient level of care placement in collaboration with emergency departments, psychiatry, and acute care units. Collaborates with psychiatry to recommend appropriate level of care to attending physicians and community based referral sources. Assists with...

  • Intake Counselor

    2 weeks ago

    Milwaukee, United States Advocate Aurora Health Full time

    Department: 36642 Aurora Psychiatric Hospital - Intake Center Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Pm Shift 1500-23:30 Major Responsibilities: Conducts initial intake assessments for the determination of Behavioral Health patient level of care placement in collaboration with emergency...

  • Financial Counselor

    2 weeks ago

    Milwaukee, United States PRIDE Health Full time

    Financial Counselor Pride Health is hiring a Financial Counselor for one of its clients in Wisconsin. This is a 6-month contract with a possible hiring with competitive pay and benefits. Job Title: Financial Counselor Pay range:$20 - $25 per hour (Depending upon relevant experience) Location: Milwaukee, Wisconsin (53226) Duration: 6 months (possibility of...

  • Financial Counselor

    3 weeks ago

    Milwaukee, United States Pride Health Full time

    Financial CounselorPride Health is hiring a Financial Counselor for one of its clients in Wisconsin.This is a 6-month contract with a possible hiring with competitive pay and benefits.Job Title: Financial CounselorPay range:$20 - $25 per hour (Depending upon relevant experience)Location: Milwaukee, Wisconsin (53226) Duration: 6 months (possibility of hiring)...

  • Intake Specialist

    4 weeks ago

    Milwaukee, United States Horizon Home Care & Hospice Full time

    JOB REQUIREMENTS: Honored to be recognized as a 9-time Top Workplace a\" APPLY TODAY to join our growing organization!To some people, home is a place. To others, it\'s a feeling. To us, it\'s whatever our patients need it to be, wherever they are. Horizon is a home care and hospice provider built on a foundation of care that celebrates the human spirit and...

  • Financial Counselor

    4 weeks ago

    Milwaukee, United States LanceSoft Full time

    To assess patient financial needs, assist patients and collect deposits according to the client Hospital Billing and Collection Policy in a professional and courteous manner. To screen patients and assist with applications for applicable governmental programs, the health insurance exchange, and/or the client Health financial assistance program. To stress...

  • Financial Counselor

    3 weeks ago

    Milwaukee, United States PRIDE Healthcare Full time

    Job DescriptionJob DescriptionFinancial CounselorPride Health is hiring a Financial Counselor for one of its clients in Wisconsin.This is a 6-month contract with a possible hiring with competitive pay and benefits.Job Title: Financial CounselorPay range:  $20 - $25 per hour (Depending upon relevant experience)Location: Milwaukee, Wisconsin (53226)Duration:...

  • New Patient Intake Coordinator

    4 weeks ago

    Milwaukee, United States ADVENT Full time

    Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...

  • Intake Specialist

    2 weeks ago

    Milwaukee, United States UMOS Full time

    WHEAP Intake Specialist Job Responsibilities: Provide efficient, interactive intake services for the WHEAP by phone, face-to face or by mail to determine program eligibility. Enter program applications into the WHEAP electronic data system timely and accurately. Answer phones, schedule appointments, and provide program information to applicants. Provide...

  • Patient Financial Counselor

    2 weeks ago

    Milwaukee, United States Pride Health Full time

    Patient Financial CounselorPride Health is hiring a Patient Financial Counselor for one of its clients in Wisconsin.This is a 6-month contract with a possible hiring with competitive pay and benefits.Job Title: Patient Financial CounselorPay range:$20 - $25 per hour (Depending upon relevant experience)Location: Remote Duration: 3+ months (Temp to Hire)...

  • Patient Financial Counselor

    1 week ago

    Milwaukee, United States PRIDE Health Full time

    Patient Financial Counselor Pride Health is hiring a Patient Financial Counselor for one of its clients in Wisconsin .This is a 6-month contract with a possible hiring with competitive pay and benefits . Job Title: Patient Financial Counsel orPay range:$20 - $25 per hour (Depending upon relevant experienc e)Location: Remot e Duration: 3+ months (Temp to...

  • Patient Financial Counselor

    2 weeks ago

    Milwaukee, United States Pride Health Full time

    Patient Financial CounselorPride Health is hiring a Patient Financial Counselor for one of its clients in Wisconsin.This is a 6-month contract with a possible hiring with competitive pay and benefits.Job Title: Patient Financial CounselorPay range:$20 - $25 per hour (Depending upon relevant experience)Location: Remote Duration: 3+ months (Temp to Hire)...

  • New Patient Intake Coordinator

    2 weeks ago

    Milwaukee, Wisconsin, United States ADVENT Full time

    Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...

  • School Counselor

    3 weeks ago

    Milwaukee, United States Mount Calvary Lutheran School Full time

    **Job Summary**: The School Counselor will need to develop and implement a counseling program to assist students in their personal, social, and academic development. **Requirements**: - Bachelor’s Degree Required - School Counselor and/or Licensed Professional Counselor certification preferred - Satisfactory background check **Responsibilities**: -...

  • Substance Use Counselor

    3 weeks ago

    Milwaukee, United States Acadia Healthcare Inc. Full time

    Overview Seeking: Substance Use Counselor Full Time Hours: * Monday - Friday 5:00am - 1:30pm * Weekends as needed Our Benefits: * Quarterly Bonus Program * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time * Employer-paid clinical supervision (free to employees) * STAR LRP Student Loan Forgiveness * Free and...

  • Substance Abuse Counselor

    4 weeks ago

    Milwaukee, United States Acadia Healthcare Inc. Full time

    Overview Seeking: Substance Abuse Counselor Full Time Hours: * Monday - Friday 5:00am - 1:30pm * Weekends as needed Our Benefits: * Quarterly Bonus Program * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time * Employer-paid clinical supervision (free to employees) * STAR LRP Student Loan Forgiveness * Free and...

  • Substance Abuse Counselor

    3 days ago

    Milwaukee, United States River's Shore Comprehensive Treatment Center Full time

    Overview: **Seeking**:Substance Abuse Counselor **Full Time Hours**: - Monday - Friday 5:00am - 1:30pm - Weekends as needed **Our Benefits**: - Quarterly Bonus Program - Medical, Dental, and Vision insurance - Competitive 401(k) plan - Paid vacation and sick time - Employer-paid clinical supervision (free to employees) - STAR LRP Student Loan...

  • Camp Counselor

    3 weeks ago

    Milwaukee, United States Kellogg PEAK Initiative Full time

    The Kellogg PEAK Initiative is seeking full-time summer seasonal counselors to join our Day Camp team in Milwaukee, WI and our Residential (overnight) Camp team in Boscobel, WI. We are looking for a diverse team of people to provide an incredible leadership development experience for our campers this summer. Regardless of career path, our summer staff gain...

  • Financial Counselor

    4 weeks ago

    Milwaukee, United States Progressive Community Health Centers, Inc. Full time

    Job DescriptionJob DescriptionWe're Hiring!Do you have a passion for our community and the skill set to support growth at an up-and-coming health organization? Progressive Community Health Centers is seeking an experienced professional to serve as a Financial Counselor at our Lisbon Avenue Health Center.Hours: Monday - Friday 9 am - 6 pmWho are...

  • Substance Use Disorder Counselor

    4 weeks ago

    Milwaukee, United States Acadia Healthcare Inc. Full time

    Overview Seeking: Substance Use Disorder Counselor - Outpatient MAT Full Time Hours: * Monday - Friday 5:00am - 1:30pm * 2 weekend mornings shifts per month, as needed Our Benefits: * Quarterly Bonus Program * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time * Employer-paid clinical supervision (free to...