Commercial Events Manager

4 weeks ago

San Francisco, United States SHACK15 Full time

WHO WE ARE

SHACK15 is a social club rooted in Silicon Valley with a global community and a strong focus on hospitality. We are passionate about supporting the next generation of start-ups, entrepreneurs, founders, artists, and changemakers and bringing together our local community & diverse global network, to facilitate meaningful connections to collaborate on projects shaping our future.

THE VENUE

SHACK15 occupies 51,000 sq ft of the third floor of the iconic Ferry Building in San Francisco and features a caf & bar run by award-winning Scandinavian chefs, multiple social lounges, exquisite views of the bay, dedicated workspaces, private meeting rooms, phone booths, and thoughtfully curated cultural programming.

THE ROLE

The Commercial Events Manager at SHACK15 is an excellent commercial strategist for event venue sales and event management, striving to give our clients a five star experience hosting their brands and companies in our iconic space. With undisrupted views of the San Francisco Bay and the Bay Bridge, SHACK15 is one of a kind in Silicon Valley and is ideal for hosting both small and large gatherings from happy hours and corporate events to conferences, private dining, immersive experiences, holiday parties and more.

The purpose of this role is to be the main point of contact for event organizers and companies, while constantly prospecting and reaching out to new potential clients to showcase SHACK15 and oversee venue rental sales revenue. This role requires excellent coordination and project management skills to ensure that multiple events are being hosted simultaneously and that client requirements are effectively met, but also that our internal team is well equipped to service the event to the best of their capacity.

Ideal candidate will possess:

  • Minimum of 3 years experience as a Catering Sales Manager in a full-service, upscale hospitality environment (e.g., Marriott, Hilton, Fairmont, Ritz Carlton)

OR

  • Over 5 years experience as a Corporate Event Manager with a robust client database and established connections in the San Francisco market

MAIN RESPONSIBILITIES

  • To effectively manage and oversee the venue and event space rentals to private clients
  • To proactively seek opportunities to identify opportunities for new clients to experience and host their engagements at SHACK15
  • Responsible for event coordination, set-up, and execution as the main point of contact onsite
  • To manage the whole event process from start to finish - from initial space tours, to booking the event, to the hosting of the event and post-event follow up
  • Working in conjunction with the Food and Beverage team, Events & Programming Manager, Facilities Manager, Operational Manager, and other internal teams, to ensure all support teams are aligned
  • To deal promptly with any client complaints and/or last-minute requests for changes
  • To create and develop productive relationships with both existing and new clients interested in events
  • To ensure that all planning activities are completed within the approved time periods in an efficient, organized, and professional manner
  • Liaise with and manage speaker or relevant talent to finalize the timeline, arrival details, hospitality requirements, AV requirements etc

QUALIFICATIONS & REQUIREMENTS

  • A strong network to utilize for prospecting new clients
  • Understanding of, and empathy with, the needs of event organizers
  • Practical knowledge of how to plan, book, execute, and manage multiple events simultaneously
  • Ability to organize and follow through a task with attention to detail and to work under pressure to a deadline
  • Entrepreneurial instinct, and disciplined approach
  • Dedicated, people-person who thrives in fast-paced environments
  • Organized, active self-starter with strong organizational and interpersonal skills
  • Ability to adapt to fast-evolving situations
  • Collaborative approach with internal and external partners
  • Willingness to go above and beyond the job description
  • A team player with a problem-solving attitude

Why work with SHACK15:

SHACK15 thrives on differences and it is core to our success as a community. SHACK15 is proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. SHACK15 brings you an exciting opportunity to experience the thrill of being a part of building an exciting new business and global community with some of the most incredible people you will meet, in an iconic location.

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