Customer Service Representative

2 weeks ago


Edgewater, United States Southern Home Services LLC Full time

Job Type

Full-time

Description

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.

Are you ready to be Part of Something BIGGER

Advanced Air Home Services, a Southern Home Services Company, is looking for a dynamic-Customer Service Representative to join a thriving business that believes in work life balance and cares about YOU

About this role:

As a Customer Service Representative at Advanced Air Home Services, you will play a vital role in ensuring our customers receive exceptional service and support. You will be the first point of contact for inquiries and requests, helping to create a positive experience that reflects our commitment to quality and customer care. Your proactive approach and problem-solving skills will be essential in fostering strong relationships with our clients and enhancing their overall experience with our services.

In this role, you will be responsible for:

  • Respond to incoming customer inquiries and requests with professionalism and a friendly demeanor, ensuring a welcoming experience.
  • Serve as a key liaison between customers, technicians, sales team, and management to facilitate effective communication and address service needs promptly.
  • Efficiently schedule service and routine maintenance appointments, ensuring optimal use of resources and timely responses to customer needs.
  • Maintain and update customer records based on interactions, ensuring accurate and accessible information for future reference.
  • Provide detailed information about our products and services, helping customers make informed decisions that best suit their needs.
  • Troubleshoot and resolve customer issues and concerns with empathy and urgency, ensuring customer satisfaction.
  • Develop and maintain an extensive knowledge base of our evolving products and services to better assist customers and enhance their experience.
  • Participate in in-house training on products, services, and office software necessary for effective performance in this role.
Required Qualifications:
  • A minimum of 3 years of administrative or customer service experience in a dynamic, fast-paced office setting is required.
  • Proven ability to build and maintain strong relationships with both customers and colleagues, fostering a collaborative and positive work environment.
  • Exceptional organizational and time management skills, with the ability to efficiently prioritize tasks and meet deadlines in a high-energy, rapidly changing atmosphere.
  • Ability to work independently while demonstrating strong integrity, all within a structured yet flexible work environment.
  • A genuine passion for helping others, showing patience, empathy, and responsiveness under pressure.
  • Excellent written and verbal communication skills, with the ability to convey information clearly and effectively, ensuring smooth operations in a fast-moving context.
Preferred Qualifications:

Call Center experience is a PLUS

Benefits:

We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.
  • Reliable, Year-Round Work
  • Weekly Paychecks
  • Paid Time Off and Paid Holidays
  • Comprehensive Medical, Dental and Vision Benefits
  • Health savings accounting
  • Flexible spending account
  • Growth Opportunities
  • Employee discounts
  • Company paid short term life insurance
  • Life insurance

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.

  • Edgewater, Maryland, United States Walgreens Full time

    Walgreens is hiring a Customer Service Representative to deliver a distinctive and delightful customer experience. This role involves registering sales on assigned cash registers, providing courteous, fair, friendly, and efficient checkout service. As a representative of the company, you will recommend items for sale to customers and suggest trade-up and/or...


  • Edgewater, United States Circle K Full time

    Circle K - 807 Indian River Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...


  • Edgewater, United States CARROLL INDEPENDENT FUEL COMPANY Full time

    Job DetailsLevelEntryJob LocationStore 71 - Edgewater, MDPosition TypeFull-Time/Part-TimeEducation LevelNoneTravel PercentageNoneJob ShiftAnyJob CategorySalesDescriptionJob Summary:The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The...


  • Edgewater, Florida, United States Winn-Dixie Full time

    **Job Description:**We are looking for a motivated and friendly individual to join our team as a Cashier and Customer Service Representative. As a Cashier Associate, you will be responsible for operating cash registers, handling customer transactions, and maintaining a clean store environment.**Responsibilities:**Process customer transactions quickly and...


  • Edgewater, Maryland, United States Wawa Full time

    Wawa - Overview:We are seeking a Customer Service Associate to join our team at Wawa. As a key member of our store team, you will be responsible for delivering an exceptional customer experience by greeting and serving customers in a timely and courteous manner.Key Responsibilities:Operate the cash register, scan items, bag merchandise, and handle different...


  • Edgewater, United States VCA Animal Hospitals Full time

    VCA South Arundel Animal Hospital is located just south of Annapolis, MD. We have 3 doctors and a full staff that helps to make sure that the hospital runs efficiently. You will want to work with us because, like us, you love animals! You also love t Client Service, Representative, Service, Animal Care, Retail, Client


  • Edgewater, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 1838 S RIDGEWOOD AVE [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...


  • Edgewater, Florida, United States Winn-Dixie Full time

    At Winn-Dixie, we're looking for talented individuals to join our team as Meat Sales Representatives. As a key member of our sales team, you'll be responsible for providing exceptional customer service, ensuring high-quality products are available for our customers, and maintaining a clean and safe working environment.We offer competitive salaries and...


  • Edgewater, New Jersey, United States Gap Inc. Full time

    Job OverviewWe are seeking a highly motivated Seasonal Retail Sales Representative to join our team at Gap Inc. As a key member of our sales floor, you will be responsible for providing exceptional customer service and driving sales through suggestive selling techniques.About the RoleThis is a seasonal opportunity that requires flexibility and adaptability....


  • Edgewater, United States Weis Markets, Inc. Full time

    Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 3261 Solomons Island Road Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate...


  • Edgewater, United States T.J. Maxx Full time

    T.J. Maxx - 477 River Road 07020 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Provide an effective deterrent to theft through customer engagement; Observe...


  • Edgewater, United States T.J. Maxx Full time

    T.J. Maxx - 477 River Road 07020 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Provide an effective deterrent to theft through customer engagement; Observe...


  • Edgewater, United States TJ Maxx Full time

    T.J. Maxx - 477 River Road 07020 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Provide an effective deterrent to theft through customer engagement; Observe...


  • Edgewater, Maryland, United States Vanguard General Contracting Llc Full time

    Job OverviewVanguard General Contracting Llc is seeking a highly motivated Sales Representative to acquire new clients and manage existing relationships in the Outside Sales role.Estimated Salary Range:$60,000 - $90,000 per annum, depending on experience and performance.Key Responsibilities:Develop strategic sales plans to achieve targeted revenue...


  • Edgewater, United States Weis Full time

    OverviewLooking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!Location Address:3261 Solomons Island RoadJob Description:ESSENTIAL DUTIES AND RESPONSIBILITIESThe Customer Experience Associate is...


  • Edgewater Park, United States Curaleaf Full time

    Job OverviewCuraleaf is a leading cannabis provider, driving the industry with quality, expertise, and innovation. We're seeking a highly motivated Retail Sales Representative to join our team.Key ResponsibilitiesThis role involves providing exceptional customer service, educating guests on our products, and promoting a positive brand image. The successful...


  • Edgewater, Colorado, United States Factory Direct Marine & RV - Edgewater, FL Full time

    Company OverviewFactory Direct Marine & RV is one of the largest recreational dealerships on the east coast, offering a wide range of products and providing second-to-none service.We are committed to making boating and camping fun for our customers. If you have sales experience, a self-starter mentality, and a desire to learn new information quickly, we...


  • Edgewater, Florida, United States Bone Dry Roofing Full time

    Unleash Your Earning PotentialAre you ready to take your career to new heights? Bone Dry Roofing, a leading roofing solutions provider, is seeking a motivated and skilled Sales Representative to join our team. As a Sales Representative, you will play a vital role in identifying business opportunities, building strong relationships with customers, and...


  • Edgewater, Maryland, United States Walgreens Full time

    Are you looking for a challenging and rewarding career in retail? Look no further than Walgreens! As an Associate Customer Experience Specialist, you will be responsible for creating a positive and engaging shopping experience for our customers. This role requires excellent communication and interpersonal skills, as well as the ability to work in a...

  • Service Technician

    1 month ago


    Edgewater, United States Manpower Full time

    Job DescriptionJob DescriptionOur client in the agricultural industry is seeking a Service Technician to join their team. As a Service Technician, you will be part of the service department supporting our customers. The ideal candidate will have excellent technical skills, attention to detail, and a passion for providing exceptional customer service.Job...