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Sonic Drive-In General Manager

2 months ago

Highlands, United States Sonic Full time

Description:

As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include: Manages, trains, monitors, and coaches Crew/ Team members, Carhops, and Skating Carhops Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in employee handbook, policies, and practices Performs restaurant opening and/or closing duties Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels Monitors and maintains restaurant inventory levels. Places orders for food, paper, and other supplies within cost control procedures Completes and maintains all drive-in restaurant employment related records and payroll records Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints Interview and hire restaurant crew and management team members to achieve proper staffing levels Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends Develop and implement a marketing plan Additional General Manager Requirements: High school diploma or equivalent required. Advanced studies in business, restaurant management, or related fields are preferred Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision Required to work a minimum 5-day workweek with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends, and holidays Knowledge of recruiting, interviewing, and selection practices Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations Leadership and supervisory practices and skills; effective verbal and written communication skills Basic accounting and computer skills Ability to follow directions and work with autonomy once given directions, ability to multi-task and successfully solve problems Problem-solving, decision-making, and conflict-resolution skills Willingness to abide by the appearance, uniform, and hygiene standards at SONIC Job Type: Full-time Salary: $38,000.00 to $55,000.00 /year Experience: Restaurant 3 years (Preferred) License: Driver's License (Required) ServSafe (Preferred) Benefits offered: Paid time off Health insurance Dental insurance Vision insurance Retirement benefits Employee discounts Bonuses Pay Frequency: Semi-monthly or twice monthly Requirements: What You'll Need: Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion) High standards for self and the team Positive attitude, especially during rushes or stressful situations Resiliency - trying different approaches to solve a problem; working to get better every day Eagerness to learn and grow professionally and personally Ability to prioritize and complete tasks accordingly Excellent leadership and communication skills Associate's degree in Business or related field preferred (subject to franchise discretion) Willingness to work irregular hours, including nights, weekends, and holidays

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