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Guest Experience Specialist

3 months ago

Long Beach, United States Encinal Brands LLC Full time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Overview As a Guest Experience Specialist, you will be responsible for providing exceptional service to our guests and ensuring their satisfaction throughout their stay. This is an exciting opportunity to work in a dynamic hospitality environment and contribute to creating memorable experiences for our guests. Responsibilities: - Ability to train front and back of the house on a welcome attitude. - Handle restaurant guest inquiries. - Coordinate with other departments to ensure smooth guest experiences - Assist in resolving any conflicts or issues that may arise. - Ensure the cleanliness and organization of the front to the house. Requirements: - Previous experience in guest services or customer service roles preferred - Strong interpersonal and communication skills - Ability to provide excellent customer service in a fast-paced environment - Proficient in conflict management and problem-solving - Knowledge of food service. - Familiarity with hospitality industry practices and standards - Ability to handle cash transactions accurately - Flexibility to work varying shifts, including weekends and holidays - Must be comfortable speaking in public. We would love to hear from you if you are passionate about providing exceptional guest experiences and thrive in a customer-focused environment. Apply today to join our team Requirements Has a clear understanding of our Vision. Consistently displays an upbeat, positive, smiling, and outgoing personality. Maintains effective interpersonal, professional rapport with fellow team members. Ensures that our standard is always great. Skills: Oral Communication Skills Written Communication Skills Interpersonal Relations Organization Planning Education/Experience: Professionalism Project Management Reading Skills Time Management High School Diploma or Equivalent. Minimum of 2 years restaurant experience. Tacomasa is an at-will employer

Position Requirements

Full-Time/Part-Time
Full-Time

Shift
-not applicable-

Position
Guest Experience Specialist

Division
Tacomasa

Number of Openings
1

Number Filled
0

Exempt/Non-Exempt
Non-Exempt

Open Date
6/24/2024

Location
Long Beach

About the Organization

This position is currently accepting applications.