Customer Service Officer Dutch-French-German-Italian
3 weeks ago
**Customer Service Officer Dutch-French-German-Italian (3 Nights)**Higher secondary Bachelor _ 36 hours **Tasks & Responsibilities****Job purpose / Main objectives**Frequent direct telephone contact to resolve the incoming breakdowns quickly and efficiently through telephone support.Wednesday Thursday Friday: 20h 8h**Main tasks and Responsibilities*** Incoming phone calls, e-mails and faxes treating and dispatching:+ Accepting phone calls and responding to the customers inquiries and internal and external intervening parties in accordance with predetermined procedures.+ Collecting additional information.+ Check the data for accuracy and completeness.+ Reception & Services; provide technical support; search workshop.+ Keep the customer and all involves updated.+ Complaint handling (from customer to contractor; from contractor to EBTS.)* Ensures the monitoring and control of the agreements with the parties involved:+ Regarding the service+ Regarding complaint handling, etc.+ Regarding the service conditions and agreements* Responsible for the complete treatment and follow-up of all contract-related issues within the established deadlines:+ Administrative processing of all relevant information (Creating, tracking and closing all breakdown assistance files)+ Enter required information into the system.+ Register performed operations.+ Responsible for the internal and external monitoring of client files.**Your profile****Knowledge and experience:*** Communicate fluently in languages: Dutch-French-German-Italian* PC skills: office applications, outlook* Company-specific IT / telephony system* Technical knowledge (automotive, tires, ) is an asset* No specific knowledge and experience required**Skills:*** Communicate effectively by phone* Problem analysis and problem solving* Customer- and results-oriented* Accurate and high work standard* Multitasking & stress resistant* TeamplayerOK ..OK#J-18808-Ljbffr
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Customer Service Associate
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Kansas City, United States Global LT, Inc. Full timeJoin the Global LT community and help provide language lessons to business professionals and their families worldwide. We are looking for German language teachersfor childrento provide online customized lessons to our clients in the US.Responsibilities:Delivering tailored, dynamic, effective, and engaging lessonsDeveloping curricula based on learners’...
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