Customer Service Student

3 weeks ago


Madison, United States Subzero Wolfsc Full time

** Customer Service Student - 388I**

**Job Category****:** Customer Service **Requisition Number****:** CUSTO04755 Showing 1 location **Job Details**

**Description**

Work with and Learn from a Best in Class Customer Care Team

Be valued as an individual Sub-Zero Group, Inc. is a family-owned company where talent and hard work are recognized and rewarded, people work as a team, and everyone is guided by a clear vision: to create the worlds most innovative refrigeration and cooking appliances. We are proud of what we do, and who we are.

Our Customer Service Representatives support our entire product line; answering questions on a wide range of topics and creatively resolve problems. Our callers include product owners, service companies, designers, builder, installers, and product distributors. Every day brings new challenges and opportunities to learn, and those who are solution-oriented will succeed We offer competitive wages for our student employees.

**Responsibilities include:**

* As the voice of Sub-Zero Group, Inc., provide professional, personable, timely & accurate responses to customer and field partner phone calls.

* Verify and update account information with customers and document summary of interactions in CRM database.

* Efficiently answer questions, educate callers to maximize enjoyment of our products, and negotiate to bring about mutually beneficial solutions.

* Attend training sessions to stay current on product knowledge and updated processes.

**World of Possibilities:**

* Successful completion of your student employment, offers the potential for full-time or part-time employment after graduation.

* A variety of career paths for full-time Customer Care Team members, include Product Support Reps, Customer Advocates and Leadership.

**Requirements and Schedules:**

* Currently studying at a college or university.

* Full Time Training for 2-3 weeks

* Work full-time between the hours of 8:00 a.m. 5:00 p.m., during the Summer months (May September)

* Work part-time during the academic year.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



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