Branch Manager

3 weeks ago

Chesapeake, United States Tidewater Fleet Supply Full time

Job Title:

Branch Manager

Reports to:

Operations Manager

FLSA Status:

Exempt

The individual in this position should be competent, experienced, personable, a problem solver, reliable, ethical, and able to adapt to the pressures of effectively managing the branch (store) and daily tasks.

Responsibilities Direct all operational aspects including delivery, warehouse operations, customer service, human resources, administration and sales. Assess local market conditions and identify current and prospective sales opportunities. Assisting to develop forecasts, financial objectives and business plans. Meet goals and metrics as set by Management. Manage budget and allocate funds appropriately. Bring out the best of branch's personnel by providing training, coaching, development and motivation. Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. Share knowledge with other branches and teammates on effective practices, competitive intelligence, business opportunities and needs. Address customer and employee satisfaction issues promptly. Adhere to high ethical standards, and comply with all regulations/applicable laws. Network to improve the presence and reputation of the branch and company. Stay abreast of competing markets and provide reports on market movement and penetration. They must manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. Oversees the daily workflow of the locations through direct and indirect reports. Provides constructive and timely performance evaluations. Handles discipline and termination of employees in accordance with company policy. Performs other related duties as assigned.

Physical Demands and Working Conditions: Exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Stooping, crouching, reaching, standing, and walking are occasionally required. Talking, hearing, and seeing with close visual acuity are frequently required. Keying data is repetitive motion and is frequently required. Prolonged periods sitting at a desk and working on a computer. Occasional exposure to other worksites that require personal protective equipment. Driving to customers locations and branches is required.

Education and Experience: Bachelor's Degree or equivalent work experience. Heavy Duty Parts industry experience a plus. Proven track record in meeting sales and gross margin targets. Proven financial and business acumen. Valid driver's license.

Requirements

Skills, Knowledge, and Abilities:

•Excellent verbal and written communication skills.

•Thorough understanding of practices and policies involved in the organization.

•Extensive knowledge of the principles, procedures, and best practices in the industry.

•Strong supervisory and leadership skills.

•Excellent organizational skills and attention to detail.

•Ability to coach employees and supervisors through complex issues.

•Ability to collect, compile, interpret, and present relevant data.

•Proficient in Microsoft Office Suite.

•Excellent interpersonal skills (building team, influencing culture, informing employees, consulting with clients).

•Ability to exercise discretion and independent judgment.

•Ability to maintain a positive and professional presence in the workplace.

•The person will have a hands-on approach and will be committed to the expansion and success of the business.

•Implements strategies that increase productivity and enable sales targets to be achieved.

•Proven management experience in the heavy-duty parts industry or similar role is preferred.

•Sufficient knowledge of modern management techniques and best practices.

•Ability to meet sales targets and production goals.

•Familiarity with industry's rules and regulations.

•Results driven and customer focused. #J-18808-Ljbffr

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