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Customer Service Representative

1 month ago

West Palm Beach, Florida, United States Dealers Choice Auto Transport Full time

Company Description

Dealers Choice Auto Transport is a nationwide auto transport specialist that provides fully insured transport for highline and exotic vehicles. We pride ourselves on offering proper coverage for our clients, setting us apart in the industry. Our commitment to exceptional service and client satisfaction ensures reliable transportation for dealerships across the country.

Role Description

This is a full-time, on-site role located in West Palm Beach, FL for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer inquiries, providing exceptional support, ensuring customer satisfaction, and facilitating a positive customer experience. Daily tasks include handling phone calls, emails, and other communication channels, and resolving any customer issues promptly and professionally.

Qualifications

  • Customer Service Representatives, Customer Service, and Customer Support skills
  • Experience in ensuring Customer Satisfaction and enhancing Customer Experience
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Prior experience in the auto transport industry is a plus
  • Proficiency in using customer service software and tools
  • High school diploma or equivalent; a degree in a relevant field is advantageous