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Customer Service Representative

2 weeks ago

West Palm Beach, Florida, United States Tractor Supply Co. Full time
Job Description

We are seeking a friendly and helpful Customer Service Representative to join our team at Tractor Supply Co. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing a positive shopping experience.


Main Duties
  1. Respond to customer inquiries and resolve issues promptly and professionally.
  2. Provide product information and recommendations to customers, ensuring their shopping experience is seamless.
  3. Maintain accurate records of customer interactions and feedback.
  4. Collaborate with colleagues to achieve sales goals and maintain a high level of customer satisfaction.

Qualifications
  • Excellent communication and interpersonal skills to interact with customers and colleagues.
  • Able to work in a fast-paced environment with frequent changes in priorities.
  • Basic problem-solving skills to resolve customer issues effectively.
  • Ability to lift up to 25 pounds and stand for long periods of time.