Receptionist (Part-Time)

2 weeks ago

Rockford, United States The Salvation Army Central Territory Full time
Job Description

THE SALVATION ARMY

NORTH AND CENTRAL ILLINOIS DIVSION

Rockford

POSITION DESCRIPTION

POSITION TITLE: Social Service Receptionist

LOCATION/DEPT.: Rockford

REPORTS TO: Director of Social Services

FLSA CATEGORY: Non-Exempt

STATUS TYPE: Regular Part Time (20 Hours)

OUTCOMES

Administrative support will be provided to the Social Services Department in order to accomplish the mission of The Salvation Army in Winnebago County.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Greet clients or visitors coming to the office.
  2. Assist with clerical and filing duties.
  3. Answer the telephone, take messages, and forward to the appropriate person.
  4. Assist with the receiving of mail and distribute to the appropriate mailbox.
  5. Keep statistics and submit monthly reports to the Social Services Director.
  6. Make appointments for clients.
  7. Receive funds donated at the office and to issue a receipt to the donor. Ensure that all funds received are secure.
  8. Make telephone calls on behalf of the Social Service Director.
  9. Make referrals to other social service agencies when requested.
  10. Ensure the office area is locked and secure whenever leaving the area if no other staff are present.
  11. Ensure the office and lobby area is kept neat and clean.
  12. Process food pantry applicants who have previously sought assistance.
  13. All other duties as assigned.


REPORTING RELATIONSHIPS

This position reports to the Director of Social Services.

In contacts related to this position's duties this individual acts as a representative of The Salvation Army and its mission.

PERFORMANCE MEASUREMENTS

This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy and completeness of accomplishing assigned goals.

EDUCATION/EXPERIENCE

  • High school diploma or GED equivalent preferred.
  • Previous reception or office experience preferred.
  • Experience with a computer-based work environment.
COMPETENCIES
  • Good typing skills.
  • Computer proficiency with Windows operating system, Microsoft product proficiency and familiarity with Power Point and Excel.
  • Good communication and interpersonal skills.
  • Demonstrated ability to use initiative and be a self-starter.
  • An excellent attention to detail, procedures, processes and policies.
  • Supportive of the mission of The Salvation Army.
  • An ability to work with confidential material.
  • A positive attitude and the ability to be flexible in light of changing job situations/priorities.
POSITION LIMITATIONS
  • This individual will only commit Army resources that have been allocated or approved.
  • This individual will keep the Director of Social Services informed on all critical issues relating to their area of responsibility.
  • This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.
PHYSICAL DEMANDS/WORK ENVIRONMENT
  • This position is required to do light physical work.
  • In order to successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment and a PC.
  • The work environment for this position includes an office environment with a low noise level.


THE SALVATION ARMY MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Additional Information

DOING THE MOST GOOD

Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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