Salesforce Business Analyst

4 weeks ago


New York, United States BlueSky Resource Solutions Full time

Salesforce Business Analyst / Product Owner Irving, TX (Hybrid) | Direct Hire

Role & Responsibilities Supervise Digital projects and teams both onsite and offshore, aiding in the tracking of project deliverables. Lead project activities encompassing requirements gathering, data analysis, integration, and the preparation, visualization, and presentation of future solutions. Serve as a Subject Matter Expert (SME) to drive strategic initiatives and process enhancements for eCommerce. Gather, refine, prioritize, and maintain the digital workstream backlog, including features and acceptance criteria in user stories. Validate test plan approaches for comprehensive functionality coverage; coordinate and execute test plans as required. Provide actionable recommendations for system and process improvements. Develop clear and comprehensible meeting presentations.

Skills & Experience Bachelor’s degree in computer science, engineering, or a related field. Minimum five years’ experience as a Product Owner/Manager, specializing in SF commerce. Over five years of experience as a Business/Technical Analyst in eCommerce solutions. At least two years of proven work experience with Salesforce (or equivalent) eCommerce application modules. Demonstrated proficiency in writing epics, user stories, and acceptance criteria. Experience with SFMC (Marketing Cloud) and/or SF CRM is highly advantageous. Proven track record overseeing the design, development, and implementation of software solutions supporting business processes and transactions. Proficiency in JIRA and Confluence. Thorough understanding of Agile processes and principles. Experience with Search Engine Optimization (SEO) and Google Analytics. Ability to analyze and troubleshoot application/solution issues. Proficient in accurately documenting meeting minutes for post-meeting review.


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