Front Desk Agent

2 months ago

Sarasota, United States Pyramid Global Hospitality Full time
Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description

The Aloft Sarasota Hotel located at 1401 Ringling Blvd, in downtown Sarasota, FL. Our life style hotel offers 139 rooms and 2400 square feet of meeting space with an urban-influenced design and a social atmosphere. Come join our elite staff of committed hospitality industry professionals and help us deliver best-in-class guest experiences. Our friendly and positive atmosphere makes us an ideal place for guests - as well as employees Find out today what a career at the Aloft Sarasota and Pyramid Hotel Group can mean for you We also offer the following benefits:
•Seven Paid Holidays
•Paid Time Off
•Hotel Discounts
•Medical, Dental, Vision Insurance
•Hospital, Critical Illness, & Accident Insurance
•Short Term Disability Insurance
•Free Employee Life & ADD Insurance
•401K with Employer Match
•Employee Focused CARE Culture

Overview

Aloft Sarasota is looking for talented people ready to deliver a twist in travel. Our talent naturally find opportunities to deliver, delight, and engage. Aloft talent take a fresh, energetic approach to everything in life.....and know how to juggle without dropping everything.

If you are dynamic, engaging, and stylish with a passion for hospitality, then Aloft Sarasota may be just the place to give your career a lift. Aloft offers something bold and new to the traveler.

As the sentinel of the Welcome area, the Front Desk Talent is the eyes and ears of the hotel and often the guest interaction touch point. Located in the center of it all, Front Desk Talent need to own and drive the guest experience the moment they walk through the door. Responsible for check-in, check-out, kiosk operations, re:fuel and all guest interactions they strive to exceed established standards at every opportunity and take pride in the overall look and feel of the re:mix lobby.

Other:

Regular attendance in conformance with the standards, which may be established by Pyramid Global from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
  • Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Ability to stand and move throughout front office and continuously perform essential job functions.
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Experience with Galaxy systems is a plus but not required.


Qualifications

Availbility:

Evening, Weekend, and Holiday Required

Education:

High school diploma preferred.

Experience:

No prior experience required. Prior hospitality experience preferred.

Licenses or certificates:

No special licenses required. Individuals are required to meet the minimum bonding standards.

Grooming:

All employees must maintain a neat, clean and well groomed appearance (specific standards available).

Other:

Applicants with additional language skills preferred.

  • Front Desk Agent

    3 weeks ago

    Sarasota, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - voco Sarasota [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent

    2 months ago

    Sarasota, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Regency Sarasota [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    3 weeks ago

    Sarasota, Florida, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front desk area. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced...

  • Front Desk Representative

    4 weeks ago

    Sarasota, Florida, United States voco Sarasota Full time

    Job SummaryAs a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. Your primary responsibilities will include greeting and welcoming guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Register guests and handle...

  • Front Desk Representative

    1 month ago

    Sarasota, Florida, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and wellbeing.We are committed to providing ongoing training and development opportunities to help our team members build the skills and knowledge they need to advance their careers.Our company...

  • Front Desk Agent

    3 weeks ago

    Sarasota, Florida, United States Lodgco Hospitality Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to provide exceptional guest service and hospitality at our hotel. As a key member of our front office team, you will be responsible for delivering a high level of service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Perform guest registrations, room assignments, and...

  • Front Desk Agent

    1 week ago

    Sarasota, United States Lexima Full time

    Hilton Garden Inn is looking for a Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively...

  • Front Desk Agent

    2 months ago

    Sarasota, United States Aloft Sarasota Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Associate

    3 weeks ago

    Sarasota, Florida, United States Westminster Palms Full time

    We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Westminster Palms in Sarasota, FL. As a Front Desk Associate, you will be responsible for overseeing the front desk and reception area, monitoring the public address and emergency alerting system, and providing exceptional customer service to our residents and...

  • Front Desk Associate

    4 weeks ago

    Sarasota, Florida, United States Crunch Fitness - CR Holdings Full time

    Job OverviewCrunch Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and promoting our fitness programs.Key ResponsibilitiesProvide exceptional customer service to...

  • Front Desk Coordinator

    3 weeks ago

    Sarasota, Florida, United States Henson Personal Cardiology and Inte Full time

    Job DescriptionWe are seeking a detail-oriented and customer-focused Front Desk Coordinator to join our team at Henson Personal Cardiology and Internal Medicine. The ideal candidate will be able to multitask, handle multiple responsibilities, and provide exceptional customer service to our patients.Key Responsibilities:Provide administrative support to the...

  • Front Desk Staff Assistant

    3 weeks ago

    Sarasota, Florida, United States Aimbridge Hospitality Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Staff Assistant to join our team at the Holiday Inn Express & Suites Sarasota I-75. As a Front Desk Staff Assistant, you will be responsible for providing exceptional guest service, handling guest inquiries, and maintaining the front desk area.Key Responsibilities:Register guests and...

  • Front Desk Associate

    4 weeks ago

    Sarasota, Florida, United States Royale Hospitality LLC Full time

    Job SummaryAs a Front Desk Associate at Royale Hospitality LLC, you will be responsible for managing the day-to-day operations of the front desk, ensuring a seamless and welcoming experience for our guests. Your primary duties will include greeting and registering guests, assigning rooms, and providing exceptional customer service. You will also be...

  • Front Desk Associate

    4 weeks ago

    Sarasota, Florida, United States FirstService Corporation Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at FirstService Corporation. As a Front Desk Associate, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the security and safety of our residents and guests.Key Responsibilities:Provide excellent...

  • Guest Relations Agent

    3 months ago

    Sarasota, United States Marriott Hotels & Resorts Full time

    Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engine Relations, Agent, Guest, Hotel, Business Services

  • Front Desk Agent

    2 days ago

    Sarasota, United States Hyatt Vacation Ownership Full time

    Hourly Rate: $19.25 Are you looking for a place where meaningful moments are made together?   At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events...

  • Front Desk Agent

    14 hours ago

    Sarasota, United States Hyatt Vacation Ownership Full time

    Hourly Rate: $19.25Are you looking for a place where meaningful moments are made together?   At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events...

  • Front Desk Agent

    2 days ago

    Sarasota, United States Hyatt Vacation Ownership Full time

    Hourly Rate: $19.25Are you looking for a place where meaningful moments are made together?   At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events...

  • Front Desk Clerk

    6 months ago

    Sarasota, United States KOLTER HOSPITALITY GROUP Full time

    Job DetailsJob Location Embassy Suites Sarasota - Sarasota, FL Position Type Full Time Salary Range $15.00 - $15.00 Hourly Travel Percentage None Job Shift Any Job Category Hospitality - Hotel DescriptionOverview: A Kolter Hospitality Front Desk Agent delivers service excellence to our guests creating a comfortable and welcoming environment. This position is...

  • Front Desk Associate

    4 weeks ago

    Sarasota, Florida, United States StretchLab - South Sarasota Full time

    Job Opportunity at StretchLab - South SarasotaWe are seeking a highly motivated and sales-driven individual to join our team as a Sales Associate at StretchLab - South Sarasota. As a key member of our front desk team, you will be responsible for assisting the General Manager with new membership sales, booking intro classes, and providing exceptional customer...