Front Desk Agent

1 month ago

Sarasota, United States Lexima Full time

Hilton Garden Inn is looking for a Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in dealing with clients, guest, and co-workers.

Responsibilities

  • Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.
  • Handle check-ins and check-outs in a friendly, efficient and courteous manner.
  • Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
  • Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).
  • Ensure delivery of packages, mail and messages as needed to guests.
  • Follow all Lexima/Brand credit policies.
  • Be aware of all rates, packages, and special promotions.
  • Be familiar with all in house groups.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting guidelines.
  • Fully understand and be able to operate all relevant aspects of the front desk computer system.
  • Focus on his/her role in contributing to guest satisfaction surveys.
  • Demonstrate appropriate phone skills.
  • Use Lexima/brand selling guidelines as part of the inquiry call process.
  • Consistently perform above average in the mystery call process.
  • Follow up on all wait list reservations.
  • Manage suite inventory.
  • Complete shift responsibility checklist.
  • Keep front office area clean and organized.
  • Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations


Lexima is an EEO employer - M/F/Vets/Disabled

  • Front Desk Agent

    2 months ago

    Sarasota, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - voco Sarasota [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent

    2 hours ago

    Sarasota, United States Cirque St. Armands Beachside Full time

    We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is...

  • Front Desk Agent

    4 weeks ago

    Sarasota, United States HYATT Hotels Full time

    Hyatt Hotels - 915 Seaside Drive [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties; Provide...

  • Front Desk Agent

    2 weeks ago

    Sarasota, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Front Desk Agent

    3 months ago

    Sarasota, United States Aloft Sarasota Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Receptionist

    4 days ago

    Sarasota, United States The Adecco Group Full time

    Adecco is assisting a local client in recruiting for Front Desk in in Sarasota, FL. This clerical position is a temp-to-hire opportunity! Pay rate is between $17-$18 per hour. If you meet the qualifications listed below Apply Now! Overview. This po Receptionist, Field Technician, Front Desk, Hotel, Staffing, Management

  • Front Desk Supervisor

    1 day ago

    Sarasota, Florida, United States Lemonjuice Solutions Full time

    About the Job:Lemonjuice Solutions' Calini Beach Club in Sarasota, FL invites applications for a Front Desk Supervisor role. We seek a detail-oriented individual with strong organizational skills and experience in managing front desk operations, guest services, and housekeeping. Estimated salary: $60,000 annually.Duties and Responsibilities:Supervise front...

  • Front Desk Associate

    7 days ago

    Sarasota, United States Crunch Fitness - CR Holdings Full time

    Front Desk Associate​Here We GROW Again!  Are you a potential Front Desk Associate and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 65+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous opportunity for growth &...

  • Front Desk Associate

    5 days ago

    Sarasota, United States Crunch Fitness - CR Holdings Full time

    Front Desk Associate​Here We GROW Again!  Are you a potential Front Desk Associate and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 65+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous opportunity for growth &...

  • Front Desk Associate

    5 days ago

    Sarasota, United States Crunch Fitness - CR Holdings Full time

    Front Desk Associate- University Club​Here We GROW Again!  Are you a potential Front Desk Associate and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 70+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous opportunity...

  • Guest Relations Agent

    4 months ago

    Sarasota, United States Marriott Hotels & Resorts Full time

    Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engine Relations, Agent, Guest, Hotel, Business Services

  • Front Desk Agent

    2 weeks ago

    Sarasota, United States Hyatt Vacation Ownership Full time

    Job Description Hourly Rate: $19.25 Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences...

  • Front Desk Agent

    4 weeks ago

    Sarasota, United States Hyatt Vacation Ownership Full time

    Hourly Rate: $19.25 Are you looking for a place where meaningful moments are made together?   At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events...

  • Front Desk Agent

    4 weeks ago

    Sarasota, United States Hyatt Vacation Ownership Full time

    Hourly Rate: $19.25Are you looking for a place where meaningful moments are made together?   At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events...

  • Front Desk Agent

    4 weeks ago

    Sarasota, United States Hyatt Vacation Ownership Full time

    Hourly Rate: $19.25Are you looking for a place where meaningful moments are made together?   At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events...

  • Front Desk Coordinator Liaison

    2 weeks ago

    Sarasota, Florida, United States Henson Personal Cardiology and Inte Full time

    Job OverviewWe are seeking a skilled and organized Front Desk Coordinator to join our Internal Medicine/Cardiology Concierge office team.

  • Medical Front Desk Specialist

    3 weeks ago

    Sarasota, Florida, United States Select Physical Therapy Full time

    OverviewAs a Medical Front Desk Specialist at Select Physical Therapy in Sarasota, you will play a vital role in ensuring exceptional patient experiences. Your primary responsibility will be to manage the front desk operations, providing top-notch customer service to patients and their families.

  • Front Desk Associate- Overnight

    7 days ago

    Sarasota, United States Crunch Fitness - CR Holdings Full time

    Front Desk Associate (Overnight)- Bee Ridge club​Here We GROW Again!  Are you a potential Front Desk Associate and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 70+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous...

  • Front Desk Associate- Overnight

    5 days ago

    Sarasota, United States Crunch Fitness - CR Holdings Full time

    Front Desk Associate (Overnight)- Bee Ridge club​Here We GROW Again!  Are you a potential Front Desk Associate and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 70+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous...

  • Front Desk Coordinator

    4 weeks ago

    Sarasota, Florida, United States Select Physical Therapy Full time

    Exceptional Patient Experience SpecialistWe are seeking a skilled and adaptable individual to join our team as a front desk coordinator at Select Physical Therapy in Sarasota, FL. This is a full-time position with a competitive salary of $34,560 per year (based on 40 hours/week and $16/hour). As a patient service specialist, you will play a crucial role in...