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Food Server

1 month ago

Black Hawk, United States Ameristar Full time

WERE CHANGING ENTERTAINMENT. COME JOIN US.:

Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more

WE LOVE OUR WORK.:

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)

  • $1,500 Retention bonus offered for all newly hired hourly positions Receive $250 on your first check Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)
  • Non-Accrued Additional Time Off After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use
  • Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
  • $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) for Team Members who refer new applicants
  • Discounted Casino bus tickets
  • Discounted RTD EcoPass for Team Members and up to 2 other family members
  • Hot meal served by the Leadership Team once a month
  • 20%?discount for Starbucks, Ara Spa, and all food outlets
  • 100%?Colorado Gaming License reimbursement after?90?days of employment
  • Hotel discounts available at all?43 PENN?properties, plus discounts on goods and services
  • Education reimbursement program and Annual Scholarship Program
  • Career development opportunities

Responsibilities include:

  • Greets and welcomes each guest seated in the assigned station.
  • Takes food and beverage orders, delivers prepared food promptly, and checks with the table periodically to ensure guest satisfaction.
  • Maintains current and accurate information regarding the menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).
  • Suggests items to guests based on expressed guest preferences.
  • Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.
  • Correctly enters food and beverage orders into the POS system to ensure accurate preparation of products.
  • Resolves service issues according to established guidelines.
  • Itemizes, totals, and presents check for payment to correct customers.
  • Assists bus persons, as necessary, in bussing, cleaning and setting tables.
  • Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.
  • Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
  • Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.
  • Completes assigned side work as directed.
  • Knows and promotes current casino events and programs and can give guests directions to all casino areas.
BRING US YOUR BEST.:
  • Knowledgeable of menu to include alcoholic beverages that are available
  • Strong customer service skills
  • Ability to sustain a high level of professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
  • Ability to work collaboratively and communicate effectively with guests at all levels.
  • Highly organized and detail-oriented.
  • Two (2) years experience as a server in a dining establishment preferred.
  • Food service experience.
  • Outgoing personality with interest in guest hospitality.
  • Knowledge of up selling techniques.
  • Exceptional work habits.


STAY IN THE GAME. FOLLOW US.:

Weve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY:
Starting at $11.40 per hour plus tips