Online Sales Consultant

4 weeks ago

Boise, United States BCASWI Full time

Boise, Idaho based Home Builder, Tresidio Homes, is looking for a proactive and results-driven individual with a passion for driving online sales success to join our team. Job Summary: The Online Sales Consultant plays a vital role as the initial point of contact for prospective customers in their home buying process. As an OSC, your primary responsibility is to deliver exceptional customer service by effectively presenting and promoting our new homes and new home communities, cultivate relationships with potential buyers, qualify potential buyers, set appointments with Sales Agents and facilitate a seamless transition from the OSC to the Sales Agents. Reports To:

Marketing Manager Job Responsibilities: Engage and Qualify Leads : Proactively and quickly engage and sell to leads that come in from various outside sources, including website leads, web chats, phone calls, and other digital platforms like Zillow, Trulia, Redfin, Realtor.com, and Livabl. Respond to all e-mail, phone and web leads immediately, qualify the leads based on needs, and provide consistent follow-up to prospects with the goal of setting appointments with the Sales Agents. CRM

(Customer Relationship Management): Log all leads in the CRM. Manage, track and qualify leads to determine their potential as home buyers. Ensure timely follow-up and nurturing prospects. Build and maintain strong relationships with prospective homebuyers through effective communication and follow-up. Address customer inquiries promptly and professionally, demonstrating in-depth knowledge of our new home offerings. Create and deliver ongoing email campaigns via the CRM. Use video messages to engage, schedule and send reminders for client appointments. Track appointments with Sales Agents in the CRM. Follow up with Sales Agents after appointments take place for feedback. Track and report

on appointments set and kept, lead activity, and sales conversion ratios. Utilize the Spring Parade of Homes and Fall Parade of Homes as effective sales opportunities. Collaborate cross-functionally with the Sales Manager and Marketing Manager in order to assess community needs and discuss ways to better market and sell homes in the communities. Ensure Customer Experience : Create a smooth initial process and transition to sales agents for prospective buyers, focusing on providing a high level of customer experience. Job Qualifications: Two years of sales and/or marketing experience. Customer focused and personable. Proven e-mail and phone communication skills. Experience with sales contact management database / CRM. Solid organizational, planning and managing skills. Ability to multi-task and manage time well. Attention to detail and organizational skills to manage leads, appointments and follow up. Preferred Qualifications: Experience in real estate. Knowledge of the local real estate market and construction industry Compensation:

This position includes a base salary plus commissions with approximate total compensation up to $85,000. Health Insurance Plan with 100% Employee Coverage Dental/Vision/Life & Disability Insurance Options 401(k) with Company Matching Contributions Paid Vacation & Company Holidays About Tresidio Homes: About Us: We are a premier homebuilder based in Idaho, driven by our core beliefs, and guided by a mission to serve our community. With a commitment to excellence and a passion for creating exceptional living spaces, we take pride in crafting homes that exceed expectations and reflect the unique aspirations of our homeowners. Our Core Beliefs: 1. Do the right thing: Integrity is at the heart of everything we do. We prioritize honesty, transparency, and ethical practices in all aspects of our business, ensuring that our actions align with the best interests of our customers and the community. 2. Embrace continual improvement: We strive to become better than we were yesterday, as a business and as individuals. By continuously seeking opportunities to learn, grow, and innovate, we strive for excellence in every detail of our homebuilding process. 3. Be genuine: Authenticity is the foundation of our relationships. We prioritize open and respectful communication, treating our customers, partners, and team members with sincerity and empathy. Our genuine approach allows us to foster trust and create lasting connections within our community. 4. Succeed together: We believe in the power of collaboration. By fostering a supportive and inclusive work environment, we encourage our team members to bring their unique talents, perspectives, and ideas to the table. We recognize that our collective success is built on the collective efforts of our dedicated professionals. 5. Delight the homebuyer: Our ultimate goal is to create homes that bring joy and fulfillment to our homeowners. We listen attentively to their needs, preferences, and dreams, working closely with them to personalize every aspect of their new home. We go above and beyond to ensure that each homeowner experiences exceptional customer service and feels genuinely delighted with their home. Our Mission: We exist to serve our community by combining unmatched personalization with an exceptional home building experience. From the moment our customers step into our office to the day they receive the keys to their dream home, we are committed to delivering a seamless and memorable journey. We understand that buying a home is a significant investment and a deeply personal decision, which is why we dedicate ourselves to creating an experience that goes beyond expectations. Join Our Team: By joining Tresidio Homes, you become part of a passionate and dedicated group of professionals who are committed to transforming lives through the art of homebuilding. We offer a supportive work environment, ongoing training and development opportunities, and the chance to work on exciting projects that shape the landscape of our community. If you are seeking a rewarding career where you can make a meaningful impact and contribute to the growth and success of our company, we invite you to join us. Together, we can build homes that not only meet the needs of our customers but also create lasting legacies for generations to come. Job Type: Full-time Pay: Up to $85,000.00 per year 401(k) 401(k) matching Health insurance Life insurance Paid time off Vision insurance Compensation package: Commission pay Schedule: Evenings as needed Monday to Friday Ability to Relocate: Meridian, ID 83646: Relocate before starting work (Required) Work Location: Hybrid remote in Meridian, ID 83646

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