People Systems Analyst

3 weeks ago

New York, United States Braze Full time

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.

WHAT YOU'LL DO

Braze is undergoing an exciting transformation to improve our HR technology operations and systems. This People Systems Analyst role will sit within the People Operations team, reporting to the People Systems Team Lead. This person will assist in the planning, execution, and maintenance of our HR systems. They will also be responsible for taking our data and reporting to the next level, in partnership with our People Systems Analysts, as we support our fast-growing global teams.

  • Partner with Team Leads and People Systems Analysts to continuously optimize our HR systems, primarily but not limited to Workday, and implement solutions to drive adoption and ease of use.
  • Gather business requirements, determine viable system solutions, and build investment with stakeholders to implement changes.
  • Configure changes in Workday aligned with business requirements and perform comprehensive unit testing.
  • Write advanced reports that include creating calculated fields and maintaining dashboards, providing the HR Team and wider organization with accurate data.
  • Monitor and configure current Business Processes and create new ones as needed.
  • Participate actively in the Workday Community, propose and advocate for improvements to the Workday solution, and build a network of peers to best-practice-share.
  • Create and maintain end-user and training documentation; and participate in training activities for stakeholders and end-users.
  • Regularly evaluate current state of system and integrations and proactively identify opportunities for improvement with stakeholder feedback and buy-in, including analyzing the impact of Workday's bi-annual updates.
  • Partner with external vendors, users and other internal partners on data and systems projects, integration and analytics; ensuring the integrity of HRIS data and security.
  • Be the go-to expert on all things Workday HCM, covering one or more areas like Core HR, Payroll, Time, Absence Compensation, and Recruiting.
  • Dive into a wide array of HRIS tasks within Workday, from crafting specifications to fine-tuning business processes, and overseeing crucial annual processes.
  • Keep stakeholders in the loop about Workday's capabilities, new releases, and upgrades, and how they shape our HR landscape now and in the future.
  • Always be on the lookout for ways to make our HR processes smoother and more efficient. Whether it's by documenting procedures or suggesting tweaks for better consistency across our systems, there's always room for improvement.
  • Get hands-on with testing in Workday to ensure everything runs seamlessly.
  • Create custom reports in Workday that cater to the unique needs of our business and customers.
  • Collaborate with teams to gather requirements and provide rock-solid system support.
  • Dig deep into major Workday releases, analyzing their impact and ensuring we're always prepared for what's next.
  • Spread the wealth of knowledge within the team, sharing insights and providing training while also soaking up expertise from the HRIS team.
WHO YOU ARE

We are looking for a scrappy and detail-obsessed system analyst with experience with the configuration of large-scale People Systems. The right person will be system and process minded, with an exceptional ability to think critically and drive improvement.
  • 2-3 years HR experience with 1-2 years of People Systems/Operations experience.
  • Previous hands-on experience working with Workday (HCM, Benefits, Advanced Compensation, Payroll, Absence, and/or Time Tracking), Greenhouse, Lattice, and CultureAmp, Oracle, are a plus. Workday experience preferred.
  • System configuration experience is a plus.
  • Strong data analysis and report building skills.
  • Commitment to quality and continuous improvement.
  • Demonstrate a high level of integrity, discretion and confidentiality.
  • Proven ability to collaborate and work in a cross-functional team environment.
  • Ability to prioritize workload and provide timely follow-up and resolution.
  • Action-orientation with excellent follow-through skills; works well independently and in teams in a fast-paced, multifaceted environment.
  • Analyzes and assesses situations to find effective solutions; creative problem solver; engages in fixing the problem; makes decisions using data.
  • Advanced Microsoft Excel proficiency.
  • Excellent written and oral communication skills.
  • Strong critical thinking and analytical skills.
  • Meticulous attention to detail and accuracy.
  • Exceptional analytical acumen with the ability to grasp complexity quickly.
  • Proficient in translating customer and business needs into technical requirements.
  • Excellent customer service, self motivated and organizational skills.
  • Effective communication and collaboration with internal and external teams
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $72,000 and $90,000/year with an expected On Target Earnings (OTE) between $80,000 and $100,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we've got you covered so you can prioritize work-life harmony.
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK's 2024 Best Workplaces (Large), #3 on Great Place to Work UK's 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work's 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK's 2023 Best Workplaces for Women (Large), #19 on Fortune's 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK's 2023 Best Workplaces in Tech.

You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo - not to mention our employees in nearly 50 remote locations.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

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