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Shift Manager
3 months ago
Location: Milford, 1081 OH-28, Milford, OH 45150, USA
Are you passionate about baking the world's best cookies and delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? Crumbl Cookies has the perfect opportunity for you We are a rapidly growing, nationwide dessert company seeking a highly skilled and motivated Shift Lead to join our enthusiastic team, with 6 stores in the Cincinnati Area.
Why Crumbl Cookies?
- Innovative Work Environment: Be part of an open-concept kitchen where creativity and efficiency meet.
- Competitive Pay: Earn $14 - $22 per hour, depending on experience and location.
- Career Growth Opportunities: Enjoy continuous training and real opportunities for career advancement.
- Team Spirit: Collaborate with a dedicated team that shares your passion for excellence.
- Customer Delight: Play a key role in creating unforgettable dessert experiences for our customers.
Key Responsibilities:
- Team Collaboration: Work closely with the General Manager and fellow Shift Leads to ensure smooth store operations.
- Leadership: Supervise and lead shifts (morning, mid, or closing) with 2-6 crew members.
- Quality Control: Drive the crew to consistently produce high-quality, from-scratch desserts.
- Customer Engagement: Ensure every customer has a positive experience and stays informed about new products.
- Strategic Decision-Making: Make important calls on when to prepare more desserts.
- Operational Excellence: Report on bakery conditions and inventory to leadership.
- Training and Development: Train new team members and provide ongoing coaching and feedback.
- Key Holder: Assist with opening and closing tasks.
- Defined Role: Shift leads do not participate in hiring or firing decisions and do not issue disciplinary actions.
- Education: High school diploma or equivalent; Culinary or Associate degree preferred.
- Experience: Prior experience in the food & beverage industry is preferred (ServeSafe certification or willingness to complete training).
- Skills: Strong communication and interpersonal skills.
- Work Ethic: Ability to thrive in a fast-paced, time-sensitive environment.
- Flexibility: Availability for full-time shifts Mon-Sat, with 1 day off in addition to ALL Sundays off and many major holidays.
- Physical Stamina: Ability to lift up to 50 lbs and stand for the duration of the shift.
- Guaranteed Day Off: Crumbl Cookies is closed on Sundays.
- Prime Shifts: Availability required for Friday and Saturday shifts.
- Rotating Shifts: Shifts rotate weekly between opening & mid shifts or mid & closing shifts.
- Priority Consideration: Applicants with open availability are given priority for promotions.
If you are a talented and enthusiastic individual passionate about cookies and delivering exceptional customer experiences, we want to hear from you Apply now to join the Crumbl Cookies team as a Shift Lead.
Apply Today and Start Your Sweet Career with Crumbl Cookies