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Shift Manager

3 months ago

Milford, United States Crumbl Cookies Full time
Join Crumbl Cookies as a Shift Lead

Location: Milford, 1081 OH-28, Milford, OH 45150, USA

Are you passionate about baking the world's best cookies and delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? Crumbl Cookies has the perfect opportunity for you We are a rapidly growing, nationwide dessert company seeking a highly skilled and motivated Shift Lead to join our enthusiastic team, with 6 stores in the Cincinnati Area.

Why Crumbl Cookies?
  • Innovative Work Environment: Be part of an open-concept kitchen where creativity and efficiency meet.
  • Competitive Pay: Earn $14 - $22 per hour, depending on experience and location.
  • Career Growth Opportunities: Enjoy continuous training and real opportunities for career advancement.
  • Team Spirit: Collaborate with a dedicated team that shares your passion for excellence.
  • Customer Delight: Play a key role in creating unforgettable dessert experiences for our customers.
Your Role as Shift Lead:
Key Responsibilities:
  • Team Collaboration: Work closely with the General Manager and fellow Shift Leads to ensure smooth store operations.
  • Leadership: Supervise and lead shifts (morning, mid, or closing) with 2-6 crew members.
  • Quality Control: Drive the crew to consistently produce high-quality, from-scratch desserts.
  • Customer Engagement: Ensure every customer has a positive experience and stays informed about new products.
  • Strategic Decision-Making: Make important calls on when to prepare more desserts.
  • Operational Excellence: Report on bakery conditions and inventory to leadership.
  • Training and Development: Train new team members and provide ongoing coaching and feedback.
  • Key Holder: Assist with opening and closing tasks.
  • Defined Role: Shift leads do not participate in hiring or firing decisions and do not issue disciplinary actions.
Requirements:
  • Education: High school diploma or equivalent; Culinary or Associate degree preferred.
  • Experience: Prior experience in the food & beverage industry is preferred (ServeSafe certification or willingness to complete training).
  • Skills: Strong communication and interpersonal skills.
  • Work Ethic: Ability to thrive in a fast-paced, time-sensitive environment.
  • Flexibility: Availability for full-time shifts Mon-Sat, with 1 day off in addition to ALL Sundays off and many major holidays.
  • Physical Stamina: Ability to lift up to 50 lbs and stand for the duration of the shift.
Work Schedule:
  • Guaranteed Day Off: Crumbl Cookies is closed on Sundays.
  • Prime Shifts: Availability required for Friday and Saturday shifts.
  • Rotating Shifts: Shifts rotate weekly between opening & mid shifts or mid & closing shifts.
  • Priority Consideration: Applicants with open availability are given priority for promotions.
Join the Crumbl Family

If you are a talented and enthusiastic individual passionate about cookies and delivering exceptional customer experiences, we want to hear from you Apply now to join the Crumbl Cookies team as a Shift Lead.

Apply Today and Start Your Sweet Career with Crumbl Cookies