Branch Head

4 weeks ago

Santa Rosa, United States ANC Group of companies - Kia Sta. Rosa Full time

BASE-OFFICE: KIA STA. ROSA The position holder shall undertake the following functions: 1. Performs job functions consistent with the corporate vision and mission statements and the core values of the company; ensures that subordinate employees perform their respective functions in like manner. 2. Presides over the branch’s tactical and operational planning process to develop medium or short-term plans and programs and the corresponding budgets and submits these to the Area Sales Heads/General Manager for approval and consolidation into the corporate plans. 3. Exercises general supervision over all matters pertaining to branch sales operations; manages the implementation of plans, programs, and activities by way of determining compliance with performance indicators and quality standards. 4. Ensures the strict implementation of the ANC Quality Care and Service (QCS) requirement. 5. Adapts work systems and programs for application in the branch to enhance efficiency and effectiveness of the operations subject to compliance with basic company policies and procedures. 6. Undertakes information dissemination, provides technical advice and interpretation of operating policies, procedures, and guidelines to officers and employees of the branch. 7. Coordinates with heads of operational and administrative departments to generate support systems and material and human resource requirements needed for branch operations. 8. Coordinates with the human resource management section regarding concerns related to recruitment and placement, salary and benefit administration, training and development, employee relations, and implementation of HR policies and procedures at the branch level. 9. Develops specific sales and marketing plans for the various product and service lines and customer segmentation. 10. Ensures that the monthly target sales for unit, as well as ancillary business such as financing and insurance, are met by the branch. 11. Monitors the actual performance of the different revenue and cost centers against approved budgets and performance standards. 12. Analyzes significant variances and recommends action to be taken to correct off-line situations and thus enhance branch performance. 13. Reviews and monitors the level of customer satisfaction on the basis of the sales and after-service reports; develops and implements enhancement and remedial approaches responsive to the situation on hand. 14. Attends to customer concerns as the need arises. 15. Represents the company for dealership meetings and in events and activities of socio-civic and professional organizations. 16. Serves as the primary liaison officer of the dealership with the higher ups. 17. Consolidates with Sales and Marketing Head with regards to the ordering of units thru a monthly SSRD meetings, arranges for their requisition and acquisition, and serves as the primary accountable officer for such. 18. Approves and signs administrative documents and forms related to branch operations within the limitations of the specification of authority. 19. Directs the consolidation of reports from Sales section of the branch; submits to superior officers’ periodic reports on the operations and activities of work unit with corresponding analysis and recommendations. 20. Participates in collegial planning for policies, procedures and systems, problem solving, decision making and performance monitoring through participation in standing and ad hoc committees, task forces, and project teams. 21. Supervises and controls planned and intervening activities of subordinate officers and employees concerning the performance of their job functions and completion of task assignments in accordance with prescribed standards, in the process providing motivational approaches, training and development, coaching, and counseling, or disciplinary action as needed. 22. Performs such other duties and responsibilities analogous, germane or related to and/or implied from the above enumeration of duties and responsibilities. Job Type: Full-time Education: Bachelor's (Preferred) Experience: Automotive: 3 years (Preferred) Management: 3 years (Preferred) #J-18808-Ljbffr

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