Operations Leader

3 weeks ago

Bremen, United States Chick-fil-A Full time
Description
At Chick-fil-A Bremen, Operations Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Operations Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.

Responsibilities include:
  • Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
  • Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
  • Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Insures that workstations are clean at all times.
  • Insures that cashiers follow cash handling procedures at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.
We have always been known for our culture and environment. We are America's Best place to work. Our benefits at this location (with this franchise) are

Employee meal discounts

Real advancement opportunities

Bi-annual evaluations (with wage growth opportunities)

A substantial health insurance contribution - $350/month for all employees

401k with profit share - after 1 year of service, 1,000 hours worked in the year, and 21 years of age

Paid vacations for Leadership

Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It's a Great Place to Work - At Chick-fil-A Bremen, Our Operator considers their team members to be more than just employees, they are a highly valued part of Our restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A Bremen.

Requirements
  • Minimum 16+ years old
  • Previous customer service experience preferred
  • Previous leadership experience an asset
  • Hard-working
  • Team-oriented
  • Friendly
  • Honest
  • Great customer skills


Company Information
The Mission of Chick-fil-A Bremen is "To Create Memorable Moments of Care" & Our Vision is "Creating Value and Making a Difference by Providing a Remarkable Experience". We are committed to excellence in everything that we do and are constantly looking for opportunities in which we can improve.

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