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Biller-HYBRID

2 months ago

St Paul, United States Toppan Merrill Full time

Job Description:A Biller at Toppan Merrill compiles data and prepares client invoices. Processes high volume of work and has the ability to make analytical decisions. Performs a multitude of tasks and has a strong knowledge of industry services, understanding of market rates, and valued added services to clients. Has fluency in all client billing software systems.*** This is a HYBRID role, coming into our St Paul office for trainings and meetings occasionally. ***Essential Duties and ResponsibilitiesGathers all project related costs, applies client specific pricing, and generates standard and complex preliminary invoicesFollows established billing processesReviews notes for any information or special instructionsVerifies correct billing addresses and client contactApplies appropriate taxRefers to various billing grids for pricingApplies proper invoice style [established by site and/or sales rep]Interprets work done by Toppan Merrill accurately matches the clients' expectationsProofs all invoices - quality control; compare current invoices to past invoices to ensure consistencyApplies freight costs, if applicableSends invoices out for approvalPosts invoicesSubmits invoice into 3rd party billing systems (ADP, ARIBA, Serengeti, etc), if necessaryAssists with the workflow for sales adjustment requests (SAR)Provides various reports [daily, weekly, monthly]Creates client profiles, if necessaryTracks and applies prepayments to invoicesEnsures sales commissions point to appropriate sales repsProduces summary of invoice report showing paid vs. unpaid invoicesAbility to influence others when a request does not conform to policyAbility to work with other departments regarding the status of invoice paymentsResponds timely to client questions - ability to explain the products & services the clients received from Toppan Merrill and the corresponding charges on the invoice; asks for assistance if necessaryAbility to respond to questions ranging from: billing, estimates, tax, over/under charges, vendor invoice costs, and sales adjustments requestsAptitude to produce ad hoc report requests - i.e. cost to date, sales adjustment requests, jobs ready for billing reports, etcUnderstands products and services offered to clients by Toppan MerrillUnderstands costs associated with each job to maximize profitabilityAdditional Duties and Responsibilities Resolves most questions and problems and refers only the most complex issues to higher levelsMay adapt procedures, processes, and techniques to meet the more complex requirements of the positionCapable to meet deadlines for internal and external clients/customersData entryStrong analytical skillsSuperior customer service skillsHigh attention to detailExcellent communication skills [written & verbal]Ability to multi-task and work in multiple platforms at one time [word, excel, etc]Strong mathematical skillsActively participate in team meetingsWillingness to learn new tasksAbility to deal with ambiguity / adapt to changeTeam playerTechnical aptitudeAbility to troubleshoot / problem solveOrganizational Skills / time management / ability to prioritizeAbility to work in fast paced environmentAssists with testing (new platforms, systems, etc)Works under moderate supervisionSelf motivationMay assist in training and orienting other employeesMicrosoft Office Suite10 key is a plusExperience with Oracle is a plusAbility to interact with internal/external clients/customers in a professional mannerMiscellaneous duties as assignedMinimum Education Associate's degreeMinimum Experience 2-3 years related work experience

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