See more Collapse

Front Desk

1 month ago

Austin, United States Lone Star Circle of Care Full time
Overview

Lone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality health care to patients in Central Texas. We provide a healthcare home for the uninsured and underserved and proudly provide the opportunity for our team members to make a difference in our community every day.

We offer you a comprehensive compensation package that includes competitive salaries and a generous benefits package. Your benefits include medical, dental, vision, life, disability, 403 (b), paid time off and training and development.

If youre interested in helping build a healthier community and improving the lives of others, we invite you to join our team and become part of our dynamic organization

Position Summary:

Our Front Desk Staff members perform a variety of duties that are clerical in nature. Under general supervision, they exercise some discretion and make routine decisions based on existing guidelines. They frequently interact with Providers, Nurses, and Medical Assistants.

Responsibilities

Patient Support:

  • Provides initial customer service to all patients including; but not limited to, greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the NextGen software system for patient information, and creating patient files
  • Provides conflict resolution and responds to patient grievances
  • Creates and maintains confidential patient files and records; files accordingly
  • Float to other LSCC facilities as needed and required
  • All other duties as assigned

Payment/Insurance Processing

  • Facilitates patient check-in and check-out. Explain payment options, including sliding scale fees, Medicare, Medicaid and other forms of payment assistance
  • Collects and posts patient payments; prepare deposits and follow established cash handling procedures
  • Completes patient intakes, income screenings, and conducts insurance verifications and authorizations
Qualifications

REQUIRED EXPERIENCE, EDUCATION, AND LICENSE:

  • High school diploma or GED
  • Minimum of six (6) months of experience working in a professional administrative or related capacity

PREFERRED EXPERIENCE, EDUCATION, AND LICENSE:

  • Prior medical office and/or healthcare setting experience
  • Prior customer support experience
  • Proficiency with MS Office Suite (Word, Excel, and Outlook)
  • Bilingual English/Spanish language skills

We have other current jobs related to this field that you can find below

  • Front Desk Manager

    1 month ago

    Austin, United States Sage Hospitality Group, LLC Full time

    The Front Desk Manager is responsible for the daily operation of the Front Desk and acts as the main contact for guests and other hotel departments. Ensures an efficient guest registration, check out and telephone service. Ensures front desk agents a Front Desk, Manager, Front Desk Manager, High School, Guest Experience, Hotel

  • Front Desk Assistant

    3 weeks ago

    Austin, United States Inature Full time

    **Position Available**: Front Desk Assistant (Permanent & Full-time) **Company**: Inature **Location**: Austin, Texas **About Us**: Welcome to Inature, where every product tells a story of sustainability and natural living. Situated in the vibrant city of Austin, Texas, we are committed to making eco-friendly living accessible to all. We are currently...

  • Front Desk Associate

    2 months ago

    Austin, United States Emler Swim School Full time

    Are you looking for an exciting job that keeps you connected with children and their families? Join Emler Swim School as a Front Desk Associate! Welcome our customers and their children with excitement into our swim school and assist families with cu Front Desk Associate, Front Desk, Associate, Customer Service, Swim Instructor, Skills, Instructor, Hotel

  • Front Desk Receptionist

    4 weeks ago

    Austin, United States Olde Soul Barbershop Full time

    Front Desk Receptionist 1 review Compensation/Benefits During my time at OSB, I felt not only was I apart of the team but I was also a part of the inner works of the shop. Out of all of the jobs I have had, I can easily say that it was my favorite place to be. If I didnt understand something or needed help with anything, not only were the barbers helpful but...

  • Front Desk Receptionist

    3 weeks ago

    Austin, United States Olde Soul Barbershop Full time

    Front Desk Receptionist 1 review Compensation/Benefits During my time at OSB, I felt not only was I apart of the team but I was also a part of the inner works of the shop. Out of all of the jobs I have had, I can easily say that it was my favorite place to be. If I didnt understand something or needed help with anything, not only were the barbers helpful but...

  • Front Desk Coordinator

    2 months ago

    Austin, United States Restora Austin Full time

    **FRONT DESK COORDINATOR** We are looking for a dynamic, energetic, and organized individual to coordinate front desk activities and act as receptionist for a fast paced, prominent Plastic Surgery & Medical Spa practice. The Front Desk Coordinator will provide superior customer service, strengthen and enhance the patient experience. Must have strong...

  • Front Desk Receptionist

    3 weeks ago

    Austin, United States Restora Austin Full time

    **FRONT DESK COORDINATOR** We are looking for a dynamic, energetic, and organized individual to coordinate front desk activities and act as receptionist for a fast paced, prominent Plastic Surgery & Medical Spa practice. The Front Desk Coordinator will provide superior customer service, strengthen and enhance the patient experience. Must have strong...

  • Front Desk Manager

    3 weeks ago

    Austin, United States Sage Hospitality Full time

    Why us?: Sage Hospitality Group is set to hire a **Front Desk Manager** at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine’s, host pool parties, or check out one of the...

  • Front Desk Agent

    1 week ago

    Austin, United States Fairfield Inn & Suites by Marriott Austin Downtown Full time

    **Job Title**: Front Desk Agent **Reports To**: Operations Supervisor **About Us**: At Fairfield Inn & Suites Austin Downtown, we believe in providing exceptional service and warm hospitality to our guests. Our team is dedicated to ensuring every guest has a memorable and comfortable stay. We are looking for a motivated and friendly Front Desk Agent to join...

  • Front Desk Manager

    3 weeks ago

    Austin, United States Sage Hospitality Full time

    Why us?: Sage Hospitality Group is set to hire a Front Desk Manager at Hotel Van Zandt in Austin, Texas! Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldines, host pool parties, or check out one of the many...

  • Front Desk Agent

    2 months ago

    Austin, United States Aimbridge Hospitality Full time

    $17.00/ HR - Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent

    3 weeks ago

    Austin, United States Aimbridge Hospitality Full time

    $17.00/ HR - Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent

    2 months ago

    Austin, United States Aimbridge Hospitality Full time

    $16.00/ HR - PM Shift (2:00 PM-10:00 PM)Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibil Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent

    3 weeks ago

    Austin, United States Aimbridge Hospitality Full time

    $16.00/ HR - PM Shift (2:00 PM-10:00 PM)Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibil Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Associate

    6 days ago

    Austin, United States Advanced Pain Care Full time

    Description: **Job purpose** The front desk associate is the initial contact person for patients when they enter the medical office. The front desk associate greets patients, schedules appointments, collects co-payments, inputs data into the computer and helps run, organize and maintain the front desk. This position requires excellent customer service...

  • Front Desk Supervisor

    3 weeks ago

    Austin, United States The Westin Austin at the Domain Full time

    Summary: Responsible for assisting in the supervision and control of the Front Desk and completion of administrative tasks. **Responsibilities**: - Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. Understand the WL Way. - Ensure the...

  • Front Desk Manager

    3 weeks ago

    Austin, United States aloft South Austin Full time

    Job Summary: Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the...

  • Front Desk Agent

    2 weeks ago

    Austin, United States Super 8 by Wyndham Full time

    Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay. This is a great opportunity for individuals with a passion for hospitality and excellent...

  • Front Desk Manager

    4 weeks ago

    Austin, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...

  • Front Desk Manager

    3 weeks ago

    Austin, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...