Business Analyst
3 weeks ago
We are united in our mission to make a positive impact on healthcare. Join Us South Florida Business Journal, Best Places to Work 2024Inc. 5000 Fastest-Growing Private Companies in America 2023Company of the Year | 2023 BIG Innovation AwardsFastest-Growing Company of the Year - Large (Bronze) | 2022 Best in Biz AwardsWho we are:We Are Modernizing Medicine (WAMM) We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.ModMed is hiring a driven Business Analyst to join our positive, passionate, and high-performing Product Management team. The Business Analyst serves as a liaison for the processes and development around our Practice Management product functionality. This person will collaborate with product managers, software engineers, key stakeholders, and customers, to identify core business needs and translate them into clear functional requirements. This is a great opportunity to leverage your practice management and medical billing knowledge to enhance our innovative Practice Management software that is modernizing medicineYour Role:Work closely with internal and external stakeholders and customers to gather, plan, design, and analyze product requirementsCreate functional requirements, including workflow diagrams, use cases, business processes, and technology requirementsDocument business process inefficiencies with quantifiable metrics in order to capitalize on opportunities through digital automation and transformationUse comprehensive business analyst techniques and knowledge of internal or external business issues to improve products and solve complex problemsTranslate user and market needs into product requirementsAssist product management with scoping and prioritizing requirementsWork collaboratively with the engineering and product team to develop and release software solutionsConduct detailed research into ideas for enhancements, including statistical sampling, client and stakeholder interviews, market research, et alEffectively manage multiple high-profile projects with minimal supervisionAct as a change agent to foster a customer-centric quality culture throughout the organization and drive measurable improvements through enhancements and automationPerform workflow and other testing validationWork with Communications teams for software release management and rollout of release documentationManage software projects for alphas/betasComplete other duties as assignedSkills & Requirements:Bachelor's degree in business administration, computer science, engineering, healthcare, or related degree; Master's preferred.2+ years of related SaaS experience, creating functional requirements in the form of use cases/user stories, business processes, and technology requirements.Knowledge of medical billing and experience using practice management software.Experience with EMR/EHR software is a plus.Experience with Agile methodologies and understanding of the SDLC.Understanding of the Health IT market and technologies preferred.Creative thinking, problem-solving, active listening, and analytical skills.An intelligent and articulate individual who can relate to people at all levels and possesses a strategic, operational, and detail-oriented perspective.Proven strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus.Demonstrated ability to manage multiple priorities and deadlines, be well-organized, self-directed, and able to work with minimal supervision.Excellent communication, interpersonal, and organizational skills, fostering collaboration and communication within teams.Experience and capacity to efficiently complete tasks in a fast-paced environment.#LI-SF1ModMed Benefits Highlight:At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,401(k) Plan with immediate vesting in the company matching contribution,Generous Paid Time Off and Paid Parental Leave programs,Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability,Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
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