Guest Service Representative

4 months ago

Fort Worth, United States NewcrestImage Full time

** Guest Service Representative**

**Job Category****:** Hourly Field Positions **Requisition Number****:** GUEST004049 Showing 1 location **Job Details**

**Description**

NewcrestImage is hiring a Guest Service Representative for one of our amazing hotels. We are a premier company in the hospitality space that designs, builds and operates state-of-the-art hotels for the most renowned brands in the industry. We are a trendsetting company that is acutely focused on culture that strives to "genuinely care for pople so their lives are enriched." We are currently searching for a Guest Service Representative to join of already dynamic team.

NewcrestImage is hiring a Guest Service Representative for one of our amazing hotels within our portfolio.

At NewcrestImage, we believe that excellence is not a destination but an approach. To reach our destination, each employee is responsible for living our four core principals. **Integrity**- the foundation of our culture and leadership. **Loyalty**- we place a high priority on our people, our projects, and our charitable commitments. **Adaptability**- as a privately owned company we approach each opportunity with flexibility, ingenuity, and responsibility. **Excellence**- we integrate our knowledge, skills, resources, and energy to deliver the best results.

Excellence is in the details, so here are the specific details of this great opportunity

* Greet guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner.

* Process guest registrations, maintaining the property management system with the most up-to-date information and quickly and accurately entering guest information.

* Provide quick and efficient check-in and check-out experiences for guests.

* Greet each and every guest with a smile, however busy and whatever time of day.

* Work closely with the entire team to ensure the hotel meets or exceeds NewcrestImage and Brand Standards for Guest Satisfaction.

* Demonstrate a high level of integrity, take ownership of personal actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Companys policies and procedures.

Help us reach our destination if you:

Understand the value of connection and can communicate well.

Appreciate a great uniform and always look sharp.

Know that hospitality is hopping on weekends and holidays and you get excited to be part of the action.

_______________________________________________________________________

NewcrestImage is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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