Desktop Support
3 weeks ago
Title: Desktop Support
Location: NYC, NY
Duration: Right to Hire
Essential Job Responsibilities:
Analyzes and prioritizes internal and external customer reported related problems then determines and executes resolution.
Provides phone, remote and desktop support for all equipment, i.e., network connections, printer, software installations, e-mail support.
Able to train for proper hardware and software usage.
Escalates to and works with senior technical support engineers to resolve complex support issues.
Collaborates on support teams to provide critical customer support and feedback.
Owns assigned incidents through closure, including communication to end users.
Provides off-hours technical support, based on an on-call team rotation schedule.
Evaluate applications, jobs and documents monitoring processes.
Assists in establishing proactive processes for additional monitoring and alerting of application processes and jobs to prevent client impacts.
Prioritizes activities, tasks, and incidents for all projects and have a full understanding of business impact and reprioritize as necessary.
Provide proactive communication to clients, account managers and project managers.
Documents and logs support issues and subsequent resolutions.
-
Desktop Support Technician
2 days ago
New York, United States ITACCEL Full timeDesktop Support Technician NYC - 3 days on site We are seeking a skilled and customer-facing Desktop Support Technician with a focused on White Glove support to join our team. In this role, you will be responsible for providing top-tier technical support to our clients, ensuring their desktop environments are operating efficiently and effectively. As a...
-
Desktop Support Analyst
1 week ago
New York, United States Social Capital Resources Full timeDesktop Support Analyst Mobile Alabama $45-50k base +benefits 5 days onsite/week Company Overview Our client is a community bank serving local businesses and individuals across two sites with a team of 150 users. As a trusted financial institution, we prioritize exceptional service and reliability. We are seeking a Desktop Support Analyst to join our team...
-
Desktop Support Technician
1 week ago
New York, United States Rishabh RPO Full timeJob DescriptionJob DescriptionJob Title: Desktop Support Technician Location: New York, NY 10017 - OnsiteDuration: 6 months CTHRate: $41 HourlyDescription:**This is a desktop contractor that will need to be on-site 5 days a week to help with projects and other desktop support items.**NOTES From Manager:5 years Desktop Support ExperienceNot necessary finance...
-
Desktop Support Engineer
4 weeks ago
New York, United States Bernard Nickels & Associates Full timeJob Title: Desktop Support Engineer Job Overview: Client is seeking a highly skilled Desktop Support Engineer to join their IT team. The ideal candidate will possess exceptional customer service skills and a strong technical background in supporting IT infrastructure. This role involves troubleshooting, maintaining, and optimizing end-user computing...
-
Desktop Support Engineer
4 weeks ago
New York, United States Bernard Nickels & Associates Full timeJob Title: Desktop Support Engineer Job Overview: Client is seeking a highly skilled Desktop Support Engineer to join their IT team. The ideal candidate will possess exceptional customer service skills and a strong technical background in supporting IT infrastructure. This role involves troubleshooting, maintaining, and optimizing end-user computing...
-
Desktop Support Engineer
4 weeks ago
New York, United States Bernard Nickels & Associates Full timeJob Title: Desktop Support EngineerJob Overview:Client is seeking a highly skilled Desktop Support Engineer to join their IT team. The ideal candidate will possess exceptional customer service skills and a strong technical background in supporting IT infrastructure. This role involves troubleshooting, maintaining, and optimizing end-user computing...
-
Desktop Support Engineer
3 weeks ago
New York, United States Bernard Nickels & Associates Full timeJob Title: Desktop Support EngineerJob Overview:Client is seeking a highly skilled Desktop Support Engineer to join their IT team. The ideal candidate will possess exceptional customer service skills and a strong technical background in supporting IT infrastructure. This role involves troubleshooting, maintaining, and optimizing end-user computing...
-
Desktop Support Engineer
4 weeks ago
New York, United States Bernard Nickels & Associates Full timeJob Title: Desktop Support EngineerJob Overview:Client is seeking a highly skilled Desktop Support Engineer to join their IT team. The ideal candidate will possess exceptional customer service skills and a strong technical background in supporting IT infrastructure. This role involves troubleshooting, maintaining, and optimizing end-user computing...
-
Desktop Support Specialist
6 days ago
New York, United States Stuardo & Associates Full timeThe Desktop Support Technician works as part of a high-performance support team to ensure that end users IT ecosystem, various systems enhancements and defect corrections work properly and meet the user's requirements. **Responsibilities include**: - Receives and logs support calls. Works with customer to assign initial severity level to the problem and...
-
Desktop Support Engineer
3 weeks ago
New York, United States Atlantic Group Full timeOur client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment. Responsibilities: Perform Level 1 and 2 support and handle incoming help...
-
Desktop Support Engineer
3 weeks ago
New York, United States Atlantic Group Full timeOur client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment. Maximise your chances of a successful application to this job by ensuring your...
-
Desktop Support Engineer
4 weeks ago
New York, United States Atlantic Group Full timeOur client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment.Responsibilities:Perform Level 1 and 2 support and handle incoming help requests...
-
Desktop Support Engineer
3 weeks ago
New York, United States Atlantic Group Full timeOur client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment.Responsibilities:Perform Level 1 and 2 support and handle incoming help requests...
-
Desktop Support Engineer
3 weeks ago
New York, United States Atlantic Group Full timeOur client, a leading global commodities merchant, is seeking a strong Desktop Support Engineer to join their team in their brand new Midtown NYC office. In this role, you would be responsible for PC desktop, mobile device, and application support in a trading floor environment.Responsibilities:Perform Level 1 and 2 support and handle incoming help requests...
-
New York, United States Sirius XM Holdings Inc. Full timeThe Senior Desktop Support, IT Support Technician is responsible for the day-to-day technical support for all SiriusXM end user hardware and software needs, including employees, contractors and qualified vendors. This covers support of all SiriusXM b Support Technician, IT, Desktop Support, Support, Technician, Technical Support, Technology
-
Desktop Support Engineer
4 weeks ago
New York, New York, United States BlueCrest Capital Management Full timeJob Title: Desktop Support Engineer Location: New YorkDepartment: TechnologyPermanentRole Overview:Predominantly responsible for the infrastructure support and maintenance for users in our New York offices as well as remote regions where required. The ideal candidate will have a good understanding of the standard Windows desktop environment and experience in...
-
Desktop support Technician
2 days ago
New York, United States Highbridge Consulting LLC Full timeTHIIS ROLE IS 100% ONSITE The Desktop Support Technician role presents an opportunity to solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff. Specific responsibilities include: Provide technical support for users of desktop hardware and software; users can be in remote locations ...
-
Desktop Support Engineer
1 week ago
New York, United States Tata Consultancy Services Full timeRole - Desktop Support L3 Engineer Must have Skills :- 10+ Years of experience in Desktop Support Engineer. Tier 3 (L3) IT infra support is the final line of support and comprises a technical team that deals with technical problems. Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email,...
-
Desktop Support Engineer
1 month ago
New York, United States Forhyre Full timeJob DescriptionJob DescriptionWe are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along...
-
Desktop Support Consultant
3 hours ago
New York, United States Sligo Software Solutions Full timeJob DescriptionJob DescriptionDescriptionSupports the ongoing operation of personal computing devices, applications, and network resources in the OMH NYC Field Office\Commissioner's location; ensuring the standardized, efficient, and reliable operation of the office's PCs, network, file and print services, and video teleconferencing...