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Customer Service Representative

3 months ago

Tempe, United States TEKsystems Full time

*Pharmacy Call Center Rep*

On-site

Role in Tempe, AZ - Mon-Sun 5a-10p availability | $21.00 hour

Start Date 8/12

*Benefits of the role:*

* Opportunity to get experience in the healthcare field

* Room for growth - all positions are promoted from within

* Competitive pay at $21/hr

*Necessary Experience/Skills:*

* 1+ year of call center experience

* Tenure of at least 1 year in previous jobs

* Strong attention to detail, good customer service skills

* Ability to type 30 WPM and familiar with Microsoft Office programs

*A day in the role:*

* Customer service representative working in a call center environment

* Handling inbound calls and some follow up calls

* Answers calls and questions on prior authorization, general questions and some confidential information

* Great customer service with high level attention to detail. Entering information accurately

* Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.

* Utilize multiple systems and programs to track information and update communication with customers

*Next steps:*

* Please apply directly to this job posting and I will reach out to you in the next 2-10 business days to discuss next steps

* This position does require a group teams interview

* Does require a typing and call center listening test

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.