Guest Services Agent

6 months ago

Fayetteville, United States Naman Hotels Full time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

We are currently searching for the best and brightest in the customer service industry to fill our Customer Service Agent role.

Naman Hotels is a leading hotel management company that offers numerous opportunities for growth and success in the hospitality industry. We are committed to the personal growth and achievement of each individual employee. We offer many great benefits that include annual increases, paid time off, hotel discount, medical, dental, and life insurance.

Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must.

Position Requirements

ul>
  • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding.
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
  • Ability to accurately compute and manipulate mathematical calculations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to effectively deal with guests, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
  • Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.
  • Punctuality and regular and reliable attendance.
  • Interpersonal skills and the ability to work well with co-workers and the public.


Position
Guest Services Agent

Location
Springhill Suites Fayetteville NC

About the Organization

This position is currently accepting applications.

  • Customer Service Representative

    3 weeks ago

    Fayetteville, United States Adrian Sims - State Farm Agent Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Customer Service Representative

    3 weeks ago

    Fayetteville, United States Adrian Sims - State Farm Agent Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Front Desk Agent

    2 months ago

    Fayetteville, United States Mainsail Lodging & Development Full time

    Front Desk Host is a unique position in which the host will be responsible for Front Desk, Bell Services, and Concierge Services. They will be the first impression providing a unique check-in experience. The rooming of each guest utilizing advanced t Front Desk, Agent, Hotel

  • Guest Services Coordinator

    4 days ago

    Fayetteville, Arkansas, United States Spencer Gifts Full time

    At Spencer's, we strive to provide an exceptional shopping experience for our guests. As a Guest Services Coordinator, you will be responsible for maintaining guest services, operating the point of sale system, and supporting the store management team. You will also be involved in generating sales, conducting housekeeping, merchandising, signing, pricing,...

  • Guest Service Ambassador

    5 days ago

    Fayetteville, Arkansas, United States JJ's Grill Full time

    Job DescriptionWe are seeking a skilled Guest Service Ambassador to join JJ's Grill team.The ideal candidate is a natural people person who can build rapport with guests and create a welcoming atmosphere. This role requires excellent communication and organizational skills, as well as the ability to manage multiple priorities in a fast-paced...

  • Customer Service Representative

    3 weeks ago

    Fayetteville, United States Ryan Siebenmorgen - State Farm Agent Full time

    ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Ryan Siebenmorgen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will...

  • Customer Service Representative

    3 weeks ago

    Fayetteville, United States Ryan Siebenmorgen - State Farm Agent Full time

    ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Ryan Siebenmorgen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will...

  • Guest Services Coordinator

    2 weeks ago

    Fayetteville, Arkansas, United States Spencer Gifts Full time

    Join our dynamic team at Spencer's - Northwest Arkansas Mall as a Guest Services Coordinator!We're looking for an enthusiastic and organized individual to provide exceptional guest experiences and ensure seamless store operations. As a key member of our store team, you will be responsible for:• Greeting guests and addressing their queries• Maintaining a...

  • Guest Service Team Member

    3 months ago

    Fayetteville, United States Wingstop Full time

    Wingstop - 1936 Skibo Road - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...

  • Guest Service Team Member

    3 months ago

    Fayetteville, United States Wingstop Full time

    Wingstop - 770 Glynn St N. - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...

  • Guest Service Team Member

    3 months ago

    Fayetteville, United States Wingstop Full time

    Wingstop - 1237 Martin Luther King Blvd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests...

  • Customer Relations Representative

    3 weeks ago

    Fayetteville, United States Chase Mewbourn - State Farm Agent Full time

    Position Overview:  Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.   Responsibilities:   Establish customer...

  • Customer Service Advocate

    1 week ago

    Fayetteville, Georgia, United States Adrian Sims - State Farm Agent Full time

    Adrian Sims - State Farm Agent is seeking a qualified professional to join their winning team as a Customer Service Representative. The ideal candidate will be energetic, motivated, and dedicated to delivering remarkable customer experiences. This is an excellent opportunity for a rewarding career with growth potential and a competitive income.Job OverviewWe...

  • Customer Relations Representative

    3 weeks ago

    Fayetteville, United States Candace Jarrell - State Farm Agent Full time

    Benefits:Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Candace Jarrell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the...

  • Customer Relations Representative

    3 weeks ago

    Fayetteville, United States Candace Jarrell - State Farm Agent Full time

    Benefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Candace Jarrell - State Farm Agent, you will generate the...

  • Hospitality Specialist

    1 month ago

    Fayetteville, North Carolina, United States Naman Hotels Full time

    Job SummaryNaman Hotels is seeking a skilled Hospitality Specialist to join our team. This role involves cleaning guest rooms and providing exceptional service to ensure a positive experience for our guests.About the PositionThis is a full-time or part-time opportunity with Naman Hotels, a leading hotel management company. We offer a range of benefits,...

  • Financial Services Advisor

    4 days ago

    Fayetteville, Georgia, United States Jasmine Johnson - State Farm Agent Full time

    Key ResponsibilitiesAs an Insurance Sales Professional, you will use a customer-focused, needs-based review process to educate customers about insurance options. You will also work with the agent to develop and implement effective marketing strategies, manage customer relationships, and provide exceptional customer service.

  • Financial Services Career Opportunity

    4 days ago

    Fayetteville, Arkansas, United States Alex Baldwin - State Farm Agent Full time

    **Job Summary**We are looking for a talented individual to fill the Insurance and Financial Services Position at Alex Baldwin State Farm Agent. In this role, you will be responsible for developing leads, scheduling appointments, and marketing products and services to customers.This is an exciting opportunity for someone who enjoys working in sales and has a...

  • Financial Services Representative

    5 days ago

    Fayetteville, North Carolina, United States Thomas Owen - State Farm Agent Full time

    Job OverviewThe ideal candidate for this role is a highly motivated and sales-driven individual with a strong passion for building long-lasting customer relationships. As an Insurance and Financial Services Position with Thomas Owen - State Farm Agent, you will have the opportunity to leverage your knowledge of insurance products and industry trends to...

  • Event Services Manager

    2 weeks ago

    Fayetteville, Arkansas, United States Walton Arts Center Full time

    About the Role: We are seeking a skilled Lounge Host to join our team at Walton Arts Center. As a key member of our events team, you will be responsible for delivering exceptional guest experiences in our upscale lounge environment.Salary and Benefits: The salary for this role is $17.00 per hour. Additionally, our team enjoys a range of benefits including...