Remote Bilingual Pension Customer Service Specialist
3 weeks ago
Description
The Pension Representative's primary responsibility is to provide effective customer service to Fund constituents by utilizing the Funds technological systems and their in-depth knowledge of the Plans rules and Fund process.
Requirements
Assist constituents with questions and requests received by telephone, email, webchat, and other communication channels related to their account balances, Fund rules and regulations, annuities, withdrawals, benefits, and other account information.
Ability to work effectively in a sometimes face-paced environment to ensure the team meets all service level goals and KPI.
Responsible for accurate recordkeeping in the Funds administrative system and Salesforce. Build and maintain relationships through active listening and open communication.
Enhance the Funds reputation by accepting ownership and exploring opportunities to add value to customer the customer experience.
Perform additional customer service assignments as needed.
Education and Experience:
College degree needed or equivalent experience, bachelors degree highly preferred
At least 1 year of customer service experience; Financial services industry experience strongly desired
Excellent written and oral communication skills a must
Ability to express thoughts and ideas in a way that is easy to understand by participants. Uses language and terms that are descriptive and appropriate for the audience and speaks clearly and distinctly
Able to write correspondence that is clear and concise. Possess emotional intelligence with the ability to keep composure and remain calm under pressure. Shows empathy and general concern for the needs of participants and retirees
Demonstrates a willingness to listen carefully to participants questions and needs
Demonstrated ability to follow through on commitments. Demonstrates ability to multi-task and work as a team
by Jobble
-
Customer Service Specialist
3 weeks ago
Salt Lake City, United States The Judge Group Full timeThe Judge Group is an international leader in business technology consulting, talent solutions, and learning and development.One of our top financial services clients is looking for a Customer Service Specialist.Job Title: Customer Service SpecialistLocation: Salt Lake City, UTWork Environment: Onsite 30 days during training, then hybrid remote/onsite. It is...
-
Customer Service Specialist
3 weeks ago
Salt Lake City, United States The Judge Group Full timeThe Judge Group is an international leader in business technology consulting, talent solutions, and learning and development.One of our top financial services clients is looking for a Customer Service Specialist.Job Title: Customer Service SpecialistLocation: Salt Lake City, UTWork Environment: Onsite 30 days during training, then hybrid remote/onsite. It is...
-
Customer Support Specialist
2 weeks ago
Long Island City, United States Gallagher Bassett Full timeGallagher Bassett Technical Services, a safety training Consultant Company providing construction site and safety training courses to qualify workers in the NY / NJ area, is seeking a Bilingual Customer Support Specialist The Customer Support Specialist position requires an organized, reliable, digitally savvy individual with a competitive spirit and a great...
-
Customer Support Specialist
4 days ago
Long Island City, United States Gallagher Bassett Full timeGallagher Bassett Technical Services, a safety training Consultant Company providing construction site and safety training courses to qualify workers in the NY / NJ area, is seeking a Bilingual Customer Support Specialist The Customer Support Specialist position requires an organized, reliable, digitally savvy individual with a competitive spirit and a great...
-
Inside Sales Treatment Specialist
3 weeks ago
Salt Lake City, United States LaserAway Full timeJob DescriptionJob DescriptionThe Position: Inside Sales Treatment Specialist - Remote OpportunityWhy LaserAway?LaserAway is a medical company set in beautiful retail settings that offer the latest innovations in aesthetic dermatological treatments. We are the fastest growing company in the industry with over 100 locations in CA, NY, TX, NV, AZ, IL, CO, UT,...
-
Operations - Customer Service Specialist
4 days ago
Salt Lake City, United States Strategic Staffing Solutions Full timeSTRATEGIC STAFFING SOLUTIONS HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Customer Service Specialist for a contract opening with one of our largest clients! This is a Contract Opportunity with our company that
-
Customer Service Specialist I
3 weeks ago
Salt Lake City, United States Utah Retirement Systems Full timeAbout The Company: Utah Retirement Systems (URS) provides benefits for state and other Utah public employees. It has two divisions. The Retirement Office administers pension and retirement savings plans. PEHP specializes in medical, dental, life, and other benefits. Job Description: POSITION SUMMARY Acts as front-line contact for receiving and responding to...
-
Brokerage Operations Customer Service Specialist
2 weeks ago
Salt Lake City, United States Motion Recruitment Partners LLC Full timeBrokerage Operations Customer Service Specialist Salt Lake City, UT Hybrid Contract $32.31/hr - $36.41/hr Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Customer Service Specialist in Salt Lake City, UT (Hybrid). Work with the brightest minds at one of the largest financial institutions in the...
-
Customer Service Collector
1 week ago
Salt Lake City, United States City of Salt Lake City Utah Full timeMay rotate between specialties within the Customer Service and Billing divisions including field and clerical office work. Answers telephones and meets with customers to receive documents, process and resolve complaints. Proficient in utilizing the d Customer Service, Utilities, Investigator, Collector, Specialist, Service, Retail
-
Series 7 Customer Service Specialist
3 weeks ago
Salt Lake City, United States Strategic Staffing Solutions Full timeThis is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position. The details are below.Job Title: Customer Service Specialist Contract: 6 Months Location: Salt Lake City, UT Job/Role Description:Participate in low to moderately complex initiatives and identify opportunity for process...
-
Series 7 Customer Service Specialist
3 weeks ago
Salt Lake City, United States Strategic Staffing Solutions Full timeThis is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position. The details are below.Job Title: Customer Service Specialist Contract: 6 Months Location: Salt Lake City, UT Job/Role Description:Participate in low to moderately complex initiatives and identify opportunity for process...
-
Salt Lake City, United States Motion Recruitment Full timeOutstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Customer Service Specialist in Salt Lake City, UT (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been...
-
Customer Service Specialist
2 weeks ago
West Valley City, United States The Judge Group Full timeThe Judge Group is an international leader in business technology consulting, talent solutions, and learning and development. One of our top financial services clients is looking for a Customer Service Specialist. Job Title: Customer Service Specialist Location: Salt Lake City, UT Work Environment: Onsite 30 days during training, then hybrid...
-
REMOTE Contracts and Budgets Specialist
2 weeks ago
Salt Lake City, United States Medix Full timeWe are hiring a remote Research Contracts and Budgets Specialist to work for an oncology research institute in California. If you're looking to grow your career in a community-based company apply below! Track Sponsor and CRO transactions, compare Sponsor/CRO budget against invoices created in the system and reconcile Sponsor/CRO trackers against AR aging...
-
Customer Service Specialist I
4 weeks ago
Salt Lake City, Utah, United States Utah Retirement Systems Full timeAbout The Company: Utah Retirement Systems (URS) provides benefits for state and other Utah public employees. It has two divisions. The Retirement Office administers pension and retirement savings plans. PEHP specializes in medical, dental, life, and other benefits. Job Description: POSITION SUMMARY Acts as front-line contact for receiving and...
-
Remote Reservation Specialist
6 days ago
Lake Havasu City, United States findojobs.us Full timeWe are seeking a detail-oriented and dedicated Remote Reservation Specialist to join our team. As a Remote Reservation Specialist, you will be responsible for coordinating reservations for various travel services, collaborating with diverse vendors, and ensuring seamless travel experiences for our clients. This remote position offers the flexibility to work...
-
Remote Reservation Specialist
1 week ago
Lake Havasu City, Arizona, United States findojobs Full timeWe are seeking a detail-oriented and dedicated Remote Reservation Specialist to join our team. As a Remote Reservation Specialist, you will be responsible for coordinating reservations for various travel services, collaborating with diverse vendors, and ensuring seamless travel experiences for our clients. This remote position offers the flexibility to work...
-
Bilingual Staffing Specialist
3 weeks ago
Oklahoma City, United States AtWork Group Full timeWe are seeking a Bilingual Staffing Specialist to join our company. This role will involve sales and recruiting. RESPONSIBILITIES Provide an amazing customer experience. Focus on enriching and improving clients' lives by offering personalized solutions in every experience. Through this, you will meet/exceed your performance and sales goals. Become an...
-
Supervisory Contract Specialist
3 weeks ago
Salt Lake City, United States U.S. Fish and Wildlife Service Full timeSummary This position is a Supervisory Contract Specialist, GS- 1102-13 working for the R10-Acq and Property - Acq Goods and Service Ops. The temporary promotion may be made permanent without further competition. Duties Duty station location is at the discretion of the hiring official. Additional questions regarding placement should be...
-
Bilingual Staffing Specialist
1 month ago
Oklahoma City, United States AtWork Group Full timeWe are seeking a Bilingual Staffing Specialist to join our company. This role will involve sales and recruiting. RESPONSIBILITIES Provide an amazing customer experience. Focus on enriching and improving clients' lives by offering personalized solutions in every experience. Through this, you will meet/exceed your performance and sales goals. Become an...